Cain Toyota

4.2 · 196 reviews
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Steve Richards
Reviews 1
2020-09-25 06:38

Service department called to have a window seal re...

Service department called to have a window seal repaired on my van the service department transferred me to parts who said yes we have 2 in stock I said I would like to schedule to have one installed they said ok transfered me back to service who scheduled me an appointment to have it done the follo...

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Doug C
Reviews 1
2020-09-24 20:17

Normally, I despise the car buying process, and ou...

Normally, I despise the car buying process, and our experience with Cain Toyota changed our perspective as I just bought my third car from them. Ron and Peter were patient and methodical and they understood that I was actively scouring search engines and visiting other dealerships researching the be...

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Jason Draper
Reviews 1
2020-09-24 15:56

I have been to the Cain Toyota Dealership on sever...

I have been to the Cain Toyota Dealership on several occasions. I keep coming back to because it is an easy place to make a care purchase. I have worked with Joe, and he is top notch. He took the time to evaluate my needs, and paired that with my price range and other requirements. I really can't s...

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Bruce Baldwin
Reviews 1
2020-09-18 18:30

Teresa in Sercice was remarkable. She did everythi...

Teresa in Sercice was remarkable. She did everything she could to make sure my car needs were met. She went above and beyond. The front receptionist told me what I needed couldn't be done.
Teresa made it happen. It was the kind of service that keeps customers coming back.
We'll be back to Cain Toy...

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diana pursley
Reviews 1
2020-09-15 06:19

Recently purchased a BMW at Cain Toyota/BMW it was...

Recently purchased a BMW at Cain Toyota/BMW it was a easy and pleasant
experience thanks to Eric Meyer and Gregg Haines.

Over the years my family and I have had many vehicles serviced at Cain. They
are top notch professionals. A special shout out to Dan Malloy who manages the
service departm...

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Sam Beachy
Reviews 1
2020-09-14 13:21

Everyone from the knowledgeable parts guy and serv...

Everyone from the knowledgeable parts guy and service attendants, sales staff to the finance officer and the smiling lady at the counter. They all make you feel like family at Cain Toyota and they give you no hassle what so ever! If your a diehard Toyota person like myself then this is your one stop...

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Barbara Stewart
Reviews 1
2020-09-12 19:52

The worst car dealership that I have ever been in ...

The worst car dealership that I have ever been in my life. From the time I walked in the door the presence was unwelcoming. The gentleman at the receptionist desk was watching something on his phone and never looked up, three other associates standing there talking, NEITHER of them said hello or we...

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Daniel Ciccarelli
Reviews 1
2020-08-10 18:30

This was the first time at Cain. The experience ...

This was the first time at Cain. The experience was more then I expected I felt they were fair not pushy and went above and beyond to make sure you had a great experience dealing with them. I will go back in the future. Thanks to Joe

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Allison Williams
Reviews 1
2020-08-09 16:10

You know, this isn't a situation about me but I fe...

You know, this isn't a situation about me but I feel like I need to speak up about this. I have 2 coworkers (they are Indian and Pakistani) that went in to get a car and were treated like garbage. Listening to the description they are giving of how they were treated, I can guarantee that I will NEV...

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Jack Betz
Reviews 1
2020-08-09 08:25

This is a year overdue, but I purchased a nice, us...

This is a year overdue, but I purchased a nice, used Camry last March as my first car: could not have asked for a better experience, nor a better price, seriously! Their honesty, integrity, and care for my needs made the car-buying process quite enjoyable.
I'm looking forward to being a customer ag...

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Michael
Reviews 1
2020-08-07 12:39

Worst customer service ever. They are rude and com...

Worst customer service ever. They are rude and completely unprofessional. They try to bully you into any car they can doesn't matter what your looking for. They just want to make a sale they could care less for their customers. Do yourself a favor and drive the extra 25 minutes to Ganley Toyota in ...

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Mark Kohler
Reviews 1
2020-08-05 19:51

I feel I had an incomplete frame inspection on a r...

I feel I had an incomplete frame inspection on a recall - they undercoated instead of frame replacement and now I have bed pylons rusted off and a rear crossmember just forward of axel rusted away where it meets the frame. Just told me I'm SOL. I'm am contesting the work performed during the fram...

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Jamal Horsley
Reviews 1
2020-08-05 04:24

My wife and I baby our 4Runner. It's a 2013.

My wife and I baby our 4Runner. It's a 2013.
It has 92K miles. We drive it only about 12-14K a year. We are used to running our Toyotas to 250K+ miles.

Took it in for oil change and tire balance with rotation. Simple run of the mill maintenance. The service department calls me and says they brok...

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Matt Eckels
Reviews 1
2020-07-21 10:18

Can't say enough good things about the Service Dep...

Can't say enough good things about the Service Depatment at Cain. Customer first and customer satisfaction has been their demonstrated priority. I had been going to another area Toyota dealer for service until I met Dan Malroy the service manager. Cain has been my preferred dealer ever since. In f...

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Dwaine Everett
Reviews 1
2020-07-19 07:11

I try to avoid dealerships when it comes to buying...

I try to avoid dealerships when it comes to buying parts for my sequoia and prius. I had a bad experience with my last dealership and cringe thinking about another parts dept. My experience today with Brian was over the top. He was very social, knowledgable, and courteous. Having owned my business ...

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Cindy Lambert
Reviews 1
2020-07-13 20:01

Service department is excellent.

Service department is excellent.
Some of the salesmen and support people in showroom chew tobacco. I think that is extremely unprofessional! I do not want to hear someone spitting in a cup/bottle when I'm looking at cars. I called and complained about it a year ago but it's still going on last week...

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Sean Rushin
Reviews 1
2020-07-04 23:00

Joe Draper was very easy to work with. It was defi...

Joe Draper was very easy to work with. It was definitely the smoothest car buying experience I've had to date. No hassle, no gimmicks, Joe Draper will shoot you straight. I'm absolutely loving my Toyota Sienna. Real men drive minivans...at least that's what Joe told me.

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Gina Sheppard
Reviews 1
2020-06-13 09:41

Stopped here briefly, just to see if one of their ...

Stopped here briefly, just to see if one of their 2019 SUVs would suit my needs. I didn't want a test drive or even need a sales pitch; just wanted to sit in the vehicle for a moment and make sure it had adequate head and leg room so I could narrow down my new car search. I made this clear to the sa...

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Michael Rogers
Reviews 1
2020-06-03 02:11

I leased a Corolla here and had a great experience...

I leased a Corolla here and had a great experience. Joe Draper, was very helpful throughout the entire process. Every time I bring it in for its scheduled maintenance I have a good experience. They have a clean waiting room with great coffee and Joe always comes up to me and asks how I like the Coro...

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Google User
Reviews 1
2020-05-27 03:58

Used car sales manager was a jerk. Played the rol...

Used car sales manager was a jerk. Played the role of stereotypical "used car salesman" way too well. Our salesman was okay although brand new, and Ben (the finance guy) was great. I would NOT go back to this dealership just because the used car sales manager was that bad at his job. Unfriendly, ...

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Marion Coblentz
Reviews 1
2020-05-20 19:40

I bought a 2015 Toyota Tacoma yesterday and I was ...

I bought a 2015 Toyota Tacoma yesterday and I was originally planning to buy a used one but with the great help of Theresa Hessert, I drove off with a brand new truck. She did a great job in helping me make a great deal and a satisfied customer!
Thanks!

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Judy Pafford
Reviews 1
2020-05-19 18:41

August 19, 2020 was my first visit to Cain Toyota....

August 19, 2020 was my first visit to Cain Toyota. I usually go to a local repair shop who has worked on my van since January of this year. The repair shop tried to tell me my RPM"s were off and I needed to take it to a Toyota dealer. Since I am new to the area I just chose one that was closest t...

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Charlotte Newman
Reviews 1
2020-05-17 20:27

The dealership a nice friendly place but after buy...

The dealership a nice friendly place but after buying my toyota rave4 which I love. The toyota rave4 2008 has a oil leak and it getting worst buy the day. I miss the dealership fix on it because I never heard about it until today when I call the 800 no. To complain about my rave4 losing lots of oil....

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