The kai lan was so fresh I wouldn't be surprised if it came from the backyard! Mango salad was GOOD, too! Overall great food but too bad the airconditioning was so cold!
AVOID EVEN IF YOU HAVE TO GO HUNGRY ! NOT KIDDING.
Worst service ever. Multiple orders were mistakenly taken and staff had other people s order given to us amid this COVID situation. Other diners would not like their food to come to our table too!
Staff were extremely rude and started to throw...
The food was good and affordably priced but took a while before it was served.
Had the lemongrass tea which tasted more like lemonade than lemongrass. Hardly any lemongrass flavour/scent and the drink was served with a thin, dried out strand of lemongrass leaf.
Order kang kung, honey fried chicken, clear paste tong yum soup, and seafood phad siew thai (I think). Food quality was good, portions were big. Phad thai has wok hei with generous amount of seafood. Quite worth the price considering the portion and environment. Wide variety of choices and some new ...
had ordered mango sticky rice and spicy mango salad. I should say, i had the worst mango sticky rice of my life. and the spicy mango salad was also not good. since these two are my favourite, i think i can rate the best and the worst and this was the worst so far. the mango was sour to the extreme, ...
Appalling food and service. We paid abs walked out leaving the food abs no one even batted an eyelid or asked if everything was ok. Truly terrible experience
Each time I step into Basil, I leave reminding myself not to return. Service has no standard, and tonight, it felt like I walked into the home of a reluctant housewife behind the counter. Poor service attitude and poor language. I was told to sit at a table for four persons and it was close to anot...
Food is good but the service is pretty bad. Super slow and understaffed. Multiple tables were complaining.
On the positive side, the best roast chicken ever!
Service from the staff here is nice and pleasant, and they try their best even though the outlet was crowded yesterday on a Friday night. Background music here is nice and relaxing. The prices here are really reasonable and portions are bigger compared to other similar Thai restaurants out there.
...
Took forever for the food to come. Pineapple fried rice was a joke and the salad had uncooked stuff. Not worth the money.
Followed some of the review recommendations and ordered green beef curry and basil minced chicken.
Meat portions were too small to justify the high prices. The curry had a few scraps of meat. Taste was average, similar to what you could get at food court thai stalls.
Taste being average was fi...
Nice and clean Thai restaurant with great food and atmosphere. There is a great collection of vegetarian/vegan menu to choose from.
The tofu pad thai and tom yum mushroom soup are really delicious. Will definitely come back or order delivery
Slow slow slow...... Guess the kitchen prioritize deliveries....and the food is not as good as Nakhon Thai food which is just few mins walk away
Waited 45 minutes and they only served us one dish. And the place wasn't even crowded on a Sunday night. Cancelled the rest of my order and not coming back here again.
The food here is nice Heard many compliments about this place.
Food is good, I really like their new menu. Staff on the other is horrible, completely indifferent to their customers. They just throw food on the table without saying a thing and can't manage to serve all ordered items. Stay away!
Good Phad Thai, Tom Yum soup not too spicy and balanced. Serves brown rice which is a plus. Vermicelli Salad very fresh.
Delicious Thai indulgence if you re in a mood to savour some Thai goodness.
Wow some of the worst service I ve ever had. Happened to stop in as I was in the area looking for lunch but I really wish I would have checked the reviews first! Food is mediocre & expensive, but the rude and chilly service left an impression.
Extremely slow service. Unappetizing food. Waste of time and money
Don't know what happened since the rebrand but the operation here is really badly run. The food was okay. Until the end of our dinner I still haven't gotten my replacement drink for what they made wrongly (I asked for no sugar and the waiter repeatedly said it was no sugar but it's obviously sugared...
Dont know why this place doesn't have more stars. I thought the food was very good. Easy ordering on the iPad, fast service, and great tasting food. I had the honey chicken and it was tasty! The red curry was also good. Definitely worth a meal here.
The staff did not get our orders right, orders come rather slow and their service is poor!!
Delicious food, great vegetarian options, very good portions
Taste is unbalanced. Portion is meh. Not worth a visit.
Delicious thai food. Had the seafood tom yum glass noodle. Right amount of savory and sour.
The food was nice but the customer service need an improvement. My friend and I was standing outside for about approximately 30 min to be called in but the staff did not approach us but instead he assumed that we were in the same group with the person infront. We even need to go in the restaurant an...
Slow and forgetful service for food that is certainly not worth the wait.
Tall male Indian staff walked off in the midst of our conversation, had to ask another staff to take our order. Rude and unpleasant. Had the new Thai seafood hot pot. Tomyam soup was too sweet with little to no spiciness. $39.90 before tax for about 5 pieces of prawns (not fresh), mussels, fish fil...
Sunday night, not so crowded. Waited a while but food taste great
One of the best Thai food in the area. Cooked by Thais
We were waiting close to half an hour for our turn to be called in for a seat. From the transparent glass window, we did notice that they were a few seats empty. But we awaited to be called in because no staff called us in to check safe entry and all before entering as currently that is the protocol...
Came with my wife a few days ago. Food is nice generally, will be perfect if less oily. Service is good. Will be back. Thanks!
Not a bad place for Thai food, but the curry chicken cannot make it. Only the prawn cake and vegetable taste good according to a Singaporean average taste bud. If you do come here, you must try out the prawn cake.
It s sooooooooooooooooooooooooooooooooooooooooooo good
We waited 25 mins and found out that they missed out our order . Horrible service
Very good service and food. Must try!
Portions are generous but for those with big appetite, you can consider ordering an additional portion. Most people I dined with here commented that the serving is sufficient, so I am not sure why some people think otherwise. Many of my friends who came with ...
Bright and Clean restaurant with friendly staff. The mango sticky rice is delicious.
extremely poor and rude service. How do they hire such rude staff?
Great food, the Thai Chendol is a must have dessert!
I recommend their Red TomYum seafood soup with noodle
Surprised at the reviews as I was in the other day and the food was fantastic. They did take forever to serve my drink strangely. How long does it take to remove a beer bottle top?!?
Great Thai food. Veggies are particularly fresh and tasty
As many of the customers have mentioned, the service here is good and food is really nice and affordable. Staff are friendly and helpful. Portions are quite big and food is value for money. I often dine here and also order take away sometimes. Will continue to support Basil.
Food is okay, portion is a little too small for the price paid.
This place is totally horrible with disgusting food :)
Poor service, don't provide tap water, food came out in strange order. Curry came out 10 min before rice
The food was very good. But the service was slow and they bring bits by bits. We couldn't eat all at the same time.
Very good food. Staff was very welcoming and cheerful. Place to get authentic Thai food. Service also was pretty quick.
Fried chicken is very dry and salted egg squid is way too salty and watery. Not worth the price. Service is not so good too
Super expensive for what you get. $12 for seafood soup but it has 2 tiny prawns, 2 tiny fish slices (more like cubes tbh), 2 tiny squid rings and some mushrooms. Flavour is below average. Don t recommend.
Worst service ever. Bad attitude from the staffs, served the wrong dish, and the most sour mango ever tasted.
Very poor service of the cashier.
I will not recommend this restaurant.
The Thai food here is very nice . Some dishes are made with basil which is their speciality. Best time to come is before 12:30pm or before 6:30 pm as it would be less crowded. They have recently launched a new menu starting from Oct 2020.
I have heard many compliments from people about Basil....
Food was alright, wait was short, and ambience was good. Staff was friendly as well.
I live nearby and often frequent Basil as some of the dishes here are unique and made with a touch of basil. I love the thai street prawn omelette, green curry chicken, phad kee mao chicken, and red tom yum hot pot.
The service is pretty good here and I always enjoy my visit here. Also the portio...
Wonderful service. Delicious food. Most importantly, the price is right.
One of my favourite place in Holland Village. The food here is really good and staff are nice. Environment and music is great. Portions are quite generous and price is value for money. Must visit when you are at Holland Village! Their green curry and massaman curry are really yummy.
Flavour is quite strong for me. If you are going to order their royal set (around $15 nett), I recommend you to choose rice as a base.
You can order by using iPad.
Food was great but not the service. Service crew were slow and only 1 Chinese lady was working. She had to ensure check in and temperature taking, placing order, serving food, take care of take outs, payment and delivery. The other service crew were doing things which were not urgent like placing ut...
My curry was good, my friend got veg curry with spoiled corn.
And one song in playlist for a whole hour, it was waaaaay too bad
Food is surprising good - we had the prawn tom yum soup, tofu pad thai and chendol. Tom yum was full flavoured, prawns were fresh. Service was slow though. We walked in on a Wednesday evening and nobody attended to us. We found our own table and ordered the food via the tablet.
SUPER SLOW SERVICE!!! we waited forever for our food and over 30 mins for dessert!! And the wait was NOT worth it !!! we initially ordered a yellow curry which apparently was temporarily out of stock, which was not indicated on the menu and it took them over 10mins to convey to us that we should o...
Food and service are great, but if there is a huge and loud party inside, be prepared to not be able to communicate anymore.
The Thai Seafood hotpot is delicious and fairly priced
AVOID. We have just left the restaurant and the food we ordered, uneaten, but paid for (ouch) Frankly it was inedible, it was lazy lazy chef food, everything done for speed, convenience and low cost, definitely not for taste or quality of any sort. Granted it is not billed as a fine dining establish...
Used to enjoy the food here especially the vegetarian dishes when I was veggie and I came quite often but was thoroughly disappointed the last couple of times I came.
Food was terrible and I don t say that often... tiny portion for $13 and underwhelming and tasteless. Green curry (in a rice bowl...
Passable thai fare for the masses. Absolutely satisfactory, but lacks any sort of flair.
Fast service. Nice environment.
Great for meat lovers. Place with great vibes. Has out door seating as well. It has great music playing in the streets if you sit outdoors. They don't have vegan /vegetarian options but you can request for one. I
Here, I've ordered a tofu dish with rice
Typical thai food was average. Not too bad but not good enough for you to want to come back!
Honestly found this Thai food place quite solid. The offerings and the food quality is great. Service is not bad, although it can definitely be improved to be more meticulously done. One thing though, is the amount of oil used that's overflowing, but that's Thai food for you. I enjoyed my chilli and...
What happened ? Used to be excellent, now very poor service and food quality.
Very nice Thai food, should try it if you are at the Holland village area. Some dishes uses the basil leaf hence the restaurant is called Basil. This makes Basil different from other Thai restaurants.
Must try dishes at Basil include Green Curry, Basil Chicken Wings, Prawn Omelette and Basil Ch...
very very poor service. no training of staff on how to interact with customers. came to the place for self pick up, the staff just told us to wait outside, so waited for a long long time. had to ask 2 times when our food was ready, and finally got the answer that they put the food on the pickup tabl...
Food is nice, but better take a day off to wait for the food.
The staff is bad attitude. We are asking question and the staff didn t answer clearly and walked away. Didn t bother to help us to take order too. Very rude service.
The place is nice and clean, staff is friendly. The food, how ever, is not at all Thai Food. It doesn't have the flavour or taste of Thai food. It tastes just like Chinese food for me. The mango salad and pat Thai at 6th Avenue food court are much much tastier than the one served here. Will never co...
The staff is courteous and professional. The food taste like authentic Thai food as the cook is originated from Thailand. During peak hours the service can be slow but it shows they don t compromise on the food quality.