Went into buy a boat and they seemed to have no ti...
Went into buy a boat and they seemed to have no time for me.
I want to thank the knowledgable staff at Buckeye...
I want to thank the knowledgable staff at Buckeye marine for there excellent customer service.
Good service and when the parts aren't readily ava...
Good service and when the parts aren't readily available they are ordered quickly and arrived in good time.
Buckeye was always a huge help to me in my years a...
Buckeye was always a huge help to me in my years as a competitive wakeboarder through their ride days and coaches on staff. But that aside, they helped my family with a massive repair on our chaparral boat and did an unbelievable job, from sales to the service department, they are unmatched. there i...
Very helpful and we shall go back
We had a great time on the water, thank-you for po...
We had a great time on the water, thank-you for positive customer service experience and good followup from the owner of the company after a minor issue. We will go back.
Knowledge Staff, great service.
Very discouraged at the boat show by the salesman ...
Very discouraged at the boat show by the salesman who tried to convince us to buy a boat that wouldn't meet our needs The sale was the only thing that mattered not our needs
After experiencing a bit of a delay with the parts...
After experiencing a bit of a delay with the parts manager on a price for an accessory option for my boat. Buckeye has come through. I find their staff friendly and knowledgeable.
We rented a boat and the service is excellent and ...
We rented a boat and the service is excellent and flexible.
Take your boat some where else.
Today I spoke with the owner Mr. Poole, who called...
Today I spoke with the owner Mr. Poole, who called me to follow up as he had promised. He endeavored to make things right and explained to me that he was not interested in overcharging his clients. Mr. Poole added that "he aims at making his clients satisfied and happy with their rental experiences"...
Great service
Got me out of a pinch with some special hose at th...
Got me out of a pinch with some special hose at the quarry. Our family has dealt with them for years and always had great service
Buckeye Marine has been incredibly supportive in m...
Buckeye Marine has been incredibly supportive in my never ending search for the perfect Wave runner! Their Sales staff are knowledgeable, friendly, and helpful. Its no surprise they're rated one of the best in North America!
I wasn't able to rent a boat from Buckeye Marine b...
I wasn't able to rent a boat from Buckeye Marine but I did want to praise them and specifically Gary for the professional courtesy they gave me in responding to my questions as a potential customer.
Helpfull with my situation, I also looked around ...
Helpfull with my situation, I also looked around and they have a great selection of product.
Great customer service! Everyone on the Buckeye T...
Great customer service! Everyone on the Buckeye Team contributes to a positive customer experience. Thank you Buckeye!
A big thanks to Jeff McKay of Buckeye Marine for g...
A big thanks to Jeff McKay of Buckeye Marine for getting gas to us when we were minutes away from being stranded on Sturgeon Lake. Jeff went the extra mile to assist us and was incredibly helpful and courteous...
Brian & Colleen Humes
I wanted to give a huge shout out to Cheryl Hender...
I wanted to give a huge shout out to Cheryl Henderson and Gary Morgan, two stellar employee's of Buckeye Marine.
My family and I had the absolute pleasure of dealing directly with Cheryl and Gary when we rented a beautiful Chaparral 21 SSi boat from their location.
This is the second time we've ...
Great service, handy location to our cottage!
We had a fantastic experience buying our new Crest...
We had a fantastic experience buying our new Crest Pontoon boat from Buckeye Marine. All of the staff we dealt with - Gary, Jeff, David and Travis have been incredibly helpful, professional and knowledgeable! Thanks Buckeye!
The team of Amy Potter, Jay Poole and David Taylor...
The team of Amy Potter, Jay Poole and David Taylor were very thorough, responsive and professional that gave me confidence and positive experience dealing with Buckeye. The purchase and flexability to hold my boat there until I could arrange pick up helped a great deal. They were very knowledgeable ...
The guys in the parts department did me a huge sol...
The guys in the parts department did me a huge solid when I needed a part for the boat while visiting the Kawartha Lakes area.
I had to buy a new nav light base. Without being asked, the parts counter person took the plug off of my old base and wired it onto the new base. He knew that I wouldn't ha...
The team at Buckeye are great! I bought a used Mas...
The team at Buckeye are great! I bought a used Mastercraft from the US and they have been fantastic with communication on getting me parts and keeping me on the water!
Fantastic marina
Friendly staff
Bought a Seadoo with a new motor in it, only to fi...
Bought a Seadoo with a new motor in it, only to find out that everything was done very poorly, would never ever recommend or have and motor serviced there, good way to waste 3 grand thanks Buckeye! Since the review I have contacted buckeye as asked, and they have no interest in making it better. Pre...
Extremely knowledgeable father and son team. I al...
Extremely knowledgeable father and son team. I always root for the small guy, you should check them out
Super helpful, i get my boat parts here i walked i...
Super helpful, i get my boat parts here i walked in and got a fuel pump gasket for 1964 merc outboard that they had in stock lol!
Poor customer service. We bought a 2017 Princecraf...
Poor customer service. We bought a 2017 Princecraft Ventura 192 privately with only 25 hours on it. The boat was purchased from Buckeye Marine at the 2019 boat show in Toronto. We drove all the way to Quebec from Niagara to pick up the boat. I called Buckeye and asked to come by with the boat so I c...
Huge selection of watercraft. Friendly knowledgeab...
Huge selection of watercraft. Friendly knowledgeable staff. Great place to rent a boat
Great work and great customer service!
They sell me a 10 L a jug of oil for my boat motor...
They sell me a 10 L a jug of oil for my boat motor and then they don't have any oil in stock for me to replace that jug supposed to get a $10 discount when I get a refill but if they don't have any oil then I can't get a refill
Wanted to reach out and thank Carla who was beyond...
Wanted to reach out and thank Carla who was beyond helpful trying to find a part for me, on a Sunday. Service was so amazing I have decided to store my boat here for the winter and really appreciate the great customer service.
Friendly staff and minutes from the water. We had ...
Friendly staff and minutes from the water. We had a great experience renting a boat from them.
Very friendly people, great place to rent toys. Th...
Very friendly people, great place to rent toys. Thanks again! Will def be back in the near future
Amazing service and always willing to go the extra...
Amazing service and always willing to go the extra mile!
Gary, in Service, is very helpful and personable.
Fabulous customer service!
Fabulous customer service!
Picked up our new boat today and we couldn t be more pleased to have purchased from Buckeye!
From the attention at the boat show (Brian listening to our needs, taking us through the boat we wanted and helping with options, Carly finding out additional information for us,...
Great staff to deal with service an store my boat ...
Great staff to deal with service an store my boat here never any issues.
Great place to get your boat repaired
good service. Friendly.
Hard to navigate no pricing.
Hard to navigate no pricing.
Selection is bad.
Asked for information never got anywhere.
Very good experience with everyone. Very friendly ...
Very good experience with everyone. Very friendly and professional
Rented a boat from buckeye for the weekend . What ...
Rented a boat from buckeye for the weekend . What a complete waste of a day , I was told that the boat would be dropped off at Gordon yacht marina at 9:15. So we made our way there across the pigeon lake on our jet skis and arrived at buckeye surf. Since this isn t where you pick up the boat, we had...
Top Notch Rental they were honest and not a rip of...
Top Notch Rental they were honest and not a rip off rental fair on the damage I did on the prop cant wait to rent again next year !!
Great to deal with
Most expensive marina I went to for boat prices an...
Most expensive marina I went to for boat prices and the prices didn't match the product. just to pricey for what they have to offer. We also waited 40 min for someone to show us boats before we finally left and went elsewhere.
Very friendly and helpful staff!
Friendly knowledgeable staff with great selection ...
Friendly knowledgeable staff with great selection of equipment.
I am in a unique situation to rate Buckeye, having...
I am in a unique situation to rate Buckeye, having been both a team member and a customer. I can tell you from my experience whether you are looking for a boat or a career in the boating industry Buckeye is the place for you. As a business owner today I look to Buckeye as a benchmark for customer sa...
Good place to get parts and accessories to fix boa...
Good place to get parts and accessories to fix boats and motors.
You can't expect that everything goes perfect 100%...
You can't expect that everything goes perfect 100% of the time. Things go wrong from time to time. What makes the experience satisfying, and enjoyable is the way problems are managed. The few issues that we have had with our boat has been looked after professionally. We have had a great experie...
great
Great selection of items, friendly staff. Should b...
Great selection of items, friendly staff. Should be open later on a Thursday in the summer months. Staff was closing up store 20 minutes prior to 6 pm
Always good.
Boats
My 2014 Chaparral needed warranty work and Buckeye...
My 2014 Chaparral needed warranty work and Buckeye made it an absolute nightmare. Still having issues with the boat. Customer service is a complete joke. Would not recommend buckeye to anyone.