went into the store twice and helped by Mike, be honest, google should provide 0 star option to us because of Mike. We check on the deal on their website, A6 lease $469/month and $4999 due at sign. When we walk in, the front desk was fine and then they sent Mike, what a nastiest rep ever, the way ...
Drove from out of state with an appt. Called the night before to confirm availability. Arrive and the car had been sold already the day before. No notification. While in the lobby I overheard another customer dealing with the same situation. Don't come here from out of state. Waste of time
Never had such a bad experience with the a customer service. Called for a simple inquiry and received a bad attitude. They show a bunch of cars in transit that are not available and just because I said that s bad because people look for cars online the answer was that that s the way Audi wants with ...
Purchased an Audi Q5 2019 with only 14k miles on it from sales rep Kit. 3 days after buying the car the Check engine light came on. Contacted Kit at first but he did nothing to help. Then tried to contact the General Manager but nobody returned my call. It is now a month since my purchase and still ...
My wife and I went to see the Q3 and Q5, our sale rep was Sara who did any amazing job explaining the difference between each model and went over in detail of the entire process. Sara was very knowledge of the new redesign of the Q3 and we were able to get us a test drive with the Q3. We end up choo...
Great service center, state of the art machinery from the moment you pull up for your appointment. Christine was SUPERB as my service advisor for my replacement of two tires. I also got to work with Jeremy and Alvin in the parts dept. who helped me with finding the tire I needed and welcomed me to t...
Biener Audi service center is the best service center I ve ever been too. Professional, attentive, friendly personnel and very clean. Plus they keep my Audi in tip top shape. Never have to worry.
Went there a couple months ago to pick up a graduation gift for my sister and my parents were greeted by a wonderful sales rep by the name of Sara. She was very attentive and helpful. Would most definitely recommend someone to go there and talk to her about getting an Audi!
Just purchased a 2021 Q8 this morning smooth transaction. Sales person(Rosario Floro) is very nice. even I m walk in customer without any appointments. Great service compared to most dealerships.after I drove home and I find out there is issues with engine hood and mirrors scratch and damage at fron...
Certified Preowned Location:
By far, the worst customer service I ve received in any luxury business. I ve purchased my first car here recently. I had asked for the sales rep, Jonathan who I had spoken with on the phone to ask if the car was still available. As soon as I had arrived - I already k...