I have had Bear River for my home and auto for over a decade. They are one of the best priced services.
Previously I had heard rumors that they would drop you after claims, or that teenagers were undesirable. But I have 2 teenagers on our policy now. And one of the totaled a car that they only owne...
I wish very much that I could say that I have also had an amazing experience with Bear River.
However, I have had quite the opposite.
Serious lack of compassion, concern, or genuine customer service.
I have been treated condensendingly, rudely, and since I was upset, just another annoyed customer...
Garage and other parts of the house were destroyed by the storm. The adjuster took forever to get back to us, and when she did, she stated that all we needed was a new roof for our garage.
Update: now the insurance will no longer be sending us funds. I'm very happy I've been paying home insurance...
I am a contractor and have worked on a couple Bear River Claims. The first thing that stands out to me is that bear river wont actually take the time to write up and actual claim or scope of work they will literally just calculate the # of squares on a roof & add a random dollar amount per sq so tha...
My car was dead but the battery was fine. I called Bear River and they listened sincerely and sympathetically, arranged a tow and were careful to verify it would fall within the free tow guidelines. From first call to car at dealership for repairs was less than 90 minutes. I received a very thoughtf...
I had lost 9 - 50 year old trees from a wind storm that happened at my residence. I called Bear River Mutual to find out whether I had a claim or not. They said that I did have a claim and it was handled very promptly. I received a payment very quickly. Excellent service. Thank you. Norm
Wind damage to 20 year old siding. Bear River sent their own contractor that had the vinyl siding sent to a lab. The vinyl is discontinued and unable to be matched. Bear River is only willing to replace 1 side with a a different texture and color of siding. This is going to devalue the home and isn ...
Would have been a 5, but your prices have raised significantly in the past 2 years. Used to be a great value, but are now I ve found some companies that area around 25% less expensive for the same coverage.
Customer service has gone downhill as well. Don t even try to contact the company. They ll...
Very good customer service. Friendly and attentive to your needs. I am not insured by them but would consider if the need was there. Very professional and handles claims very well. The whole process was fast and very kind to my family. Thank you bear river for what could have been a terrible experie...
I always wanted to be with Bear River Mutual Insurance. I've been a very happy customer since late 2005 - early 2006. Bear River has always handled any claim quickly, easily, professionally, and also kindly with the human touch. I absolutely knew I had the best when a very reputable repair shop a...