Very nice people and willing to work and help us w...
Very nice people and willing to work and help us with our problems or small inconveniences. Sulyn Hale was great too!
Very nice people and willing to work and help us with our problems or small inconveniences. Sulyn Hale was great too!
I ve been trying to get a hold of Katy Barnet over the past 4 days. Each time i call they tell me she s not in the office. Then they ask for my bame and number and that she ll give me a callback, however she never does. I paid the application fee for a property I'm interested in but I only feel like...
I was incredibly blessed to work with BHHS in finding our new home. It has been a true Christmas Miracle this year! How Mary Derkowski and her beautiful people at BHHS helped my family and I find a beautiful home we can call our own. In my daughter's school district. In walking distance from my job....
Excellent leasing agent.Found a great 3 bedroom duplex to move into.Really great people.
Not open at their posted hours, hidden fees everywhere
Very nice people to rent from. Stephanie is always very helpful. :)
THIS COMPANY TAKES YOUR MONEY! Worst realty company i've ever had to deal with. We paid a $1900 deposit and got back $39 even though we left a spotless house. $700 to paint when we painted before we moved out! Everything was unorganized throughout the entire year. They would call and say someone has...
BHHS manages our HOA. They had the foresight to begin a pool renovation the week before the pool was supposed to open, and then it took longer than they promised. To explain the problem, they blamed the delay in repair on a cold winter. Honestly, it's Texas. The could have planned ahead but couldn't...
Really appreciate how great BHHS caliber was to lease with. I never had any issues throughout my lease getting repairs done or getting in touch with the office. The move in and move out process was easy and fair. Fair price, nice location for school, and no problems with the apartment. Will definite...
We bought our house through them in 2015, JoAnn Taylor was extremely helpful. However, recently, my ex-husband used them to sell our house. The people who answered the main line were usually very helpful, but the realtors I got transferred to were very rude when I asked for information. The listing ...
The best experience I ve ever had with property management! The team, especially Katy B., was super helpful; always reaching out to me following any issues I can across. Their professionalism and kindness made my time as a renter truly blissful. It s always comforting to have people on your side, an...
October 2019 - Moved in with ease! The leasing team is so kind and answered all of my silly questions. Great people who really know what they are doing! Will update if necessary. But 5/5!
July 2020- when Covid first hit, the leasing team was very empathetic and worked something out with us. Any i...
These guys are a great rental locator for the cheaper properties in town. I helped a friend get a super cheap appartment with these guys and they've been very helpful and accommodating over the last few years.
Very nice and respectful group of people. Process was supper fast and easy. Ms. Sulyn Hale does a great job to make sure all of your concerns are taken care off.. Move in at the end of the end of the week and super excited to see how they fixed up the house. I highly satisfied with the entire proce...
Recieved great/responsive service today from the property management department.
Very poor service. Contacted in September and no one reached back out to me. No response from the realtor Karissa. Will be calling corporate about how they conduct business. Please believe the reviews. I wish I would have looked at them before I even applied.
Disappointing quality of service. It has been extremely difficult to simply get someone added to a lease. At least a dozen phone calls and several office visits have not been productive. Would not recommend.
Best property managers I have ever seen in my 59 years of experience.
Drew had been an absolutely amazing agent. He helped me buy our dream house on Lake Conroe in September.
It was a tough situation where the property received 4 offers on that first day and we got it! I asked Drew to show me the house late at night. Overnight, he got me a showing and drove out first...
BCR does a great job for the people they represent - the property owners!
Save yourself the hassle, and rent from a different management company. Also, if you look at their Facebook reviews most of the 5 star reviews are from employees. Their emails are unprofessional and when they answer the phone they always sound like they hate their life and you are an inconvenience t...
There is no room for negotiation, you can just obey what they said.
This agency is one of the worst. I can not wait to move and never deal with this place and or people again. When we moved in, the house was not finished. Cans or beer, bottles of water and cans of redbull all of the place from the workers. Dust and dirt all of the place from not being finished with ...
Terrible management company. I have had more over 15 maintenance request and they answered 3 of them. The house does not get below 78 during the summer and above 65 in the winter. The fence has been broken for months. The dishwasher has to hooked up to the sink. I would not live at 1101 glade s...
Terrible customer service! Transitioning from their property management services to an HOA has been extremely difficult. Would not recommend whatsoever. Look elsewhere.
I have lived in College Station for almost ten years and leased a apartment and a townhome from Birkshire Hathaway for a couple years. The property management and maintenance was the worst experience I have ever experienced out of any of other company I have leased from.The front office is very low ...
Stephanie is one of the most helpful leasing employees I have ever dealt with. Any time we have issues at our property, she ensures it is fixed in an appropriate time. We had an issue where our dryer died and the property owners took two weeks to get us a new one, she stayed on top of it. We had ...
This company is one of the worst management companies I ve ever delt with! I just got a letter explaining that my deposit was used for them to get a cleaning service and to clean the carpets after I spent hours cleaning the unit myself and I explained that the carpet needed replacing 2-3 months befo...
Worst rental I've ever had. Worse landlord I've ever seen. Refused to allow federally mandated ADA (Americans with Disabilities Act) modifications to the house, my wife and I are both 100% disabled military veterans. My wife was in a wheelchair, but landlord, Tasha Bienski, refused to allow us to pu...
I am writing this review under my little brother's account, since I still have to live at our current residence. We lease from BCR back in July for a house in south College Station. They showed us a house with a bigger backyard and told us a price. We agreed this would work then they came back and s...
Called to get pricing and the property manager was super sweet. Katy was very informative and helpful!!!
Kaila pitts. Is a liar, horibble, rude, horrible customer service. Apparently she doesn't know how to do her job. You put money down for a home and at the end she gives it to someone else. Doesn't even let you know ahead of time. Doesn't inform you correctly, and when you ask her about it all she sa...
Ashley and Erica are great and helped me find a place on short notice. Love my new house and BCR has definitely taken care of me.
The maintenance coordinator, Kent Gardner, is very unprofessional.
While living at the place I rented was fine and had no major issues moving out and getting my security deposit back was a different story. I moved out July 15th and only now got my security deposit back today September 2nd because of the amount of nagging and numerous emails I had to sent. Some of w...
Mary responds more to these negative comments on here than she does to calls and emails.
Oh, and don t expect to get your deposit back. After emailing and calling nonstop since moving out in JUNE, I finally got an email saying they were taking the full deposit. The repairs listed were stuff that wa...
I just want to say thank you so much Kent!! He has been amazing! He answers all of my questions instantly and every issue I've had since day 1 has been resolved within 24 hrs! Sometimes I wonder how he gets things done so quick!!! Thank you for all your hard work Kent!
If could give 0 stars....YES. No one help when calling and hang up on me. Try to file complaint offer me discount to not.
If you are reading this before you do any business with this company PLEASE DO YOURSELF A FAVOR AND DO NOT!!!!!!!!!!. I did their jobs for them as far as location service and managing the property they deal with too much volume to give a damn. This is a 100% accurate review of this company.
I didn't get a chance to actually meet any staff but was really impressed with their price of rentals and the one woman i spoke with was nice.
We moved out of our unit in June and it is now the end of August and we have not yet received our security deposit, even after numerous phone calls and promises for it to be mailed only to be told we should have contacted an overseeing property manager. We feel that it is ridiculous especially becau...
They were absolutely awful to my friend. Maintenance always left a mess and broke personal items while they were there. When the duplex was bought by new owners, she was forced to move out within 3 weeks despite having been a wonderful client who always paid rent on time for the last 5 years. I woul...
When my previous roommate and I were looking for a rental property, we had LOTS of restrictions and requirements that made it incredibly difficult to do on our own. We reached out to (what was then) BCR and asked for help. Within 2 hours we had a list of properties to choose from and had 3 viewings ...
Stephanie is always very helpful on the phones when I call for help with anything with my home even if it s not something she would usually handle! BHHS has been a breeze to work with and the best rental company I have ever had!!
Overall good experience i miss renting from them im still highly upset they sold my apt
Love you guys but hate hate hate yall
Sulyn Hale was great! Quick to respond and helpful through the entire move in process. Would recommend to friends!
ZERO STARS
We rented from this company for 1 year and it was the worst experience I have had in my 5 years in College Station. Berkshire bought the house about a month before we moved in and lost all of the leases we had signed with the previous company.
Several times throughout the year they ...
I not only love my home I lease from BHHS, but their hard work and diligence to make sure everything was perfect has been amazing too!! Very first Management company I would recommend.
I just moved in to my duplex and there were a few minor things that needed to be fixed and Kent Gardner and his maintenance team were on it Thank you!
Except local guides, none of the actual tenants gave more than 1-star. I'm glad to read these reviews before contacting them to lease. Thanks guys!
I lost my house in a house fire and was needing somewhere to live while I finish rebuilding! I have a hard time getting around but Emily worked with my granddaughter in helping me find a new home! thank you so much Emily for being so polite and making this experience stress free!
Horrible experience - poor communication, promised a security deposit- still have yet to receive it. Even at the beginning, hard to get ahold of people. Heard horror stories from previous renters and sadly they were true.
Terrible experience!!! Mary and Ashley feel that it's appropriate to yell at my daughter and slander her good name. They also refused to help her after she had over three thousand dollars worth of jewelry stolen from her room while the other tenants in the apartment had a party. They do not follow p...
I rented a property from Berkshire hathaway. Unfortunately, there was alot of trouble with the other roommates. Every time I contacted Berkshire Hathaway about the issue, they were extremely helpful. There is not a single bad thing I can say about my experience. Thank you for being a bright spot in ...
I ve been calling for over two weeks now to get ahold of the property manager Katie, every time I call she s not available or not in . When I finally got in touch with her she promised to give me a call back on Monday and it s now the end of the week. The leasing office and property management are ...
DO NOT RENT FROM THEM! We asked them for help with so many issues and they were not responsive. They only cared about getting the rent money out of us. This is the worst, most uncaring rental agency. They gave me literally the most terrible experience that I could imagine. I am so glad I am done wit...
This place has gone downhill since Danielle has left. Mary D. is the rudest human being I have ever encountered in my life. I almost felt it was racial because she never talks to my friend that I referred (Caucasian) in the manner she speaks to me. I always refer people here when looking for a place...
If I could give them zero stars I would.
Do not expect a return on your deposit. Do not expect a walk through when moving out. Do not expect an explanation about charges accrued after move out. Do not expect communication after move out.
This is a shady real estate business with shady property...
Don't live here! For starters, when we moved in no one told us there was a gate or gave us a gate code when we got our keys so we sat and called for 15 minutes asking for the code. Out of nowhere our sink collapsed in, broke away from the counter tops and almost completely fell through and NO ONE CA...
I moved in shortly after being diagnosed and awarded with 100% compensation for PTSD from the VA; in other words, I am a 100% disabled vet and I showed them my paperwork stating such. A few months before my dad had been diagnosed with terminal cancer (pancreatic) and after about 8 months I decided t...
Incredibly difficult company to work with. Our landlord began using them halfway through our lease. Repairs habitually took several notifications, we had rental payments and deposits get lost or given to the wrong person (one of which was someone who had moved out over two years ago), and phone call...
This company is a fiasco, you beg to have some maintenance done, if the building has some pest issues they say is up to you to exterminate or find somebody to do it. Very non responsive and very poor quality of service. Do not tent from them you will be in a very long and painful ride!
ZERO STARS
The absolute WORST rental company ever. From the moment I moved in, I had to argue with them with something that was explicitly stated that they had to do. I moved in with COCKROACHES on my floors. Ever since then, it was a MESS to get anything fixed. Now that I got my deposit back, th...
My apartment was dirty when I showed up for move in and three months later, they still haven t fixed the items I submitted repair tickets for.
Although I didn't go with their property, I'd like to compliment Emily who did a great job! She was always helpful and professional. Her response was always quick even if I inquire something about the property to her during the weekend. Definitely she is one of the best leasing employees I've ever m...
Sulyn was very helpful and extremely nice. I had an amazing experience with Bhhs caliber thanks to her. I would definitely reccomend them to anyone looking for a place in college station.
I lived in a BCR property for more than 4 years and I was overall happy with the management and maintenance services they provided.
A review below matches my experience as well - they will deduct hundreds of dollars from your security deposit to paint "beyond normal wear and tear" even though the walls were left in pristine condition. If you rent with them, kiss your security deposit goodbye because even after weeks of waiting t...
BCR will deduct $500 on your security deposit just to paint one room because of "wear and tear" although it was never used. BEWARE!
Ok staff, front desk is always helpful, maintenance is not. Their multibedroom buildings are significantly better than their singles.