Ballantyne Limousine LLC

4.4 · 122 reviews
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Jackie Truong
Reviews 1
2020-11-21 02:27

My parents and their friends booked a party bus to...

My parents and their friends booked a party bus to go out this past Saturday night - a group of about 20 people. Unfortunately the driver was extremely unprofessional and was FaceTiming his girlfriend during the drive and calling my parents and their company stupid Asians right in front of them! E...

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Katie Wojcik
Reviews 1
2020-11-18 18:07

We had an excellent experience with Ballantyne Lim...

We had an excellent experience with Ballantyne Limousine, and would like to take a moment to recommend! The owner is exceptionally nice to work with and was very accommodating of our needs. Our limo arrived on time and was beautiful. When you have a special occasion or need for a limousine, we highl...

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Jonathan Penafsky
Reviews 1
2020-11-14 09:28

Beyond impressed! What a great experience. We br...

Beyond impressed! What a great experience. We brought our newborn daughter home from the hospital in a limousine and Ballantyne Limo made the experience memorable. Stanford is a true professional and he has a heart of gold. They were punctual, courteous, the limo was impeccable (and quite fun in...

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Emanuel K Amoah Owusu
Reviews 1
2020-11-12 15:21

Olivia, I read your review concerning Ballantyne ...

Olivia, I read your review concerning Ballantyne limo. I don't think what you are saying is true.
This company does a great job and with first class service. There is this guy called FRED ( the driver) he is respectful and with excellent customer service. The only limo service with cool price in N...

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Dondrae Reed
Reviews 1
2020-10-26 22:10

Everything was good. The only thing that was missi...

Everything was good. The only thing that was missing was the red carpet. Other than that the driver was on time and helpful. My daughter and her crew wanted a place to take pictures and he came up with a great place. He even came up with a better route to help maximize there time. I highly recomme...

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Patrick Meson
Reviews 1
2020-10-23 03:06

Ballantyne Limo was the BEST. Every time we have u...

Ballantyne Limo was the BEST. Every time we have used this company is has been amazing experience. This time was for a father/daughter dance and they outdid themselves once again!! Fred is the a great driver!! Highly recommend Ballantyne Limo .

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Gary Bennett
Reviews 1
2020-10-18 08:16

Emil runs a very professional and reliable company...

Emil runs a very professional and reliable company. I have used this service for several years and will continue to do so in the future.

I have used this limo service for the past five and a half years and have had nothing but great experiences. The drivers are very professional, punctual and re...

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Terri Nystrom
Reviews 1
2020-10-17 09:17

They took good Care of Getting my Mom from Charlot...

They took good Care of Getting my Mom from Charlotte to Ashville safe and Sound. It was a pleasure to deal with a person rather than an Uber APP!! I would only suggest that they do a better job of confirmation via email or text that we were good to go.

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Stephany Gonzales
Reviews 1
2020-10-13 17:59

We couldn't be happier with our experience with Ba...

We couldn't be happier with our experience with Ballantyne limo service. Emil was fabulous and met our every need. We will definitely use you again on our next trip. Thank you for a wonderful day in Charlotte with your service.

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Amy Trader Arevalo
Reviews 1
2020-10-09 14:30

We rented with Ballantyne Limousine service for a ...

We rented with Ballantyne Limousine service for a birthday celebration this weekend and we were very happy. We had a great time . Emil was wonderful to work with from start to finish. He was prompt in getting back to me when I first contacted him. He allowed us the opportunity to go look at the vehi...

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Jimmy Smank
Reviews 1
2020-10-08 06:56

I booked a stretch limo for me and a bunch of my f...

I booked a stretch limo for me and a bunch of my friends for a night out last week, and chose Ballantyne Limo Service from all the different limousine companies in Charlotte NC, and I was very happy.
Had no issues, price was good, limo was clean and the limo driver was friendly and knowledgeable....

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Ron C
Reviews 1
2020-10-02 19:20

This is a warning to the public do not use this li...

This is a warning to the public do not use this limo company ! They are crooks. I specifically asked if the cars were newer and if they were functional... the owner said they were.. of course they upgraded me to the hummer which upon arrival had a broken air conditioner... we were sweating like pigs...

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George Nikac
Reviews 1
2020-09-27 20:36

Me and my friends reserved a limo for a dinner par...

Me and my friends reserved a limo for a dinner party. We had an absolute great experience. Loved how the chauffeur was so kind and very professional. The limo was beautiful in and out. We had a great time all the way. I would definitely recommend it.

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Briana Watley
Reviews 1
2020-09-04 06:12

The owner called me and told me my card was declin...

The owner called me and told me my card was declined. He spelled my last name wrong and that s why the card declined. He cursed me out on the phone and humiliated me in front of my guest. He threatened to call the police and get my guest and I off the bus. After all that 30 minutes later the payment...

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Mike Short
Reviews 1
2020-09-03 03:54

We had a bachelor's party for my brother and it wa...

We had a bachelor's party for my brother and it was chaos. Since day one I was very pleased with the customer service of this company. You can tell they really care. Most of our plans were made up on the spot and a lot of it had fallen through. We had a mix up in the scheduling and the owner persona...

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Mark DeFranco
Reviews 1
2020-08-21 02:19

Couldn't have been more pleased with the entire ex...

Couldn't have been more pleased with the entire experience. From my first inquiry, to booking to arrival time, departure and everything in between. Emil was knowledgeable, extremely responsive, detailed and delivered on exactly what he promised. And our driver was the same. Great, great experi...

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Paulina Cuadrado Kelly
Reviews 1
2020-08-06 20:44

I called around to a few places for a party bus. B...

I called around to a few places for a party bus. Ballantyne Limo had the best price and offered soda, water, and cups. And unlike the other companies, Ballantyne allowed us to bring liquor on the bus and snacks... which was necessary for a 5 hour rental! The bus was in great condition and the driver...

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Mike Ware
Reviews 1
2020-08-05 09:24

My wife and I had to fly in a family member for an...

My wife and I had to fly in a family member for an unexpected health issue for another family member. The staff and Emil, could not have been more professional, caring and understanding with our issue. If we could give more than 5 stars, we would.

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Debbie Fazio
Reviews 1
2020-08-01 13:59

I have used Ballantyne Limousine two times. The se...

I have used Ballantyne Limousine two times. The service is excellent. This last time I had been travelling for 30 hours. The driver called me right after we landed before we had reached the gate. It was a very short wait once I had my bags to get picked up. The company emailed me the name and phone ...

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Danielle Boley
Reviews 1
2020-07-09 07:58

The gentlemen I spoke with to book our limo for ou...

The gentlemen I spoke with to book our limo for our wedding was extremely nice and helpful and on top of everything. Our venue address was already in our contract and available to the driver. When the driver came (sounds petty, but it's a wedding!!) he didn't even open the doors for us. He asked whe...

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XOXO Emo
Reviews 1
2020-06-28 11:17

Ballantyne Limo was super easy to work with. As a ...

Ballantyne Limo was super easy to work with. As a wedding planner - good transportation is imperative and totally hard to find. Ballantyne Limo was super flexible, efficient and best of all on time for my clients. Everything went off without a hitch. Thanks again. - Emore' Campbell Events

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brian lupo
Reviews 1
2020-06-26 12:45

I wouldn't use anyone else. I will use Ballantyne ...

I wouldn't use anyone else. I will use Ballantyne Limo every time I come to Charlotte and for all of my transportation needs while visiting. Emil personality, attention to detail, and punctuality are amazing. He always gives us the red carpet treatment and makes us feel special.
Thank you!!

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Heather Voelker
Reviews 1
2020-06-23 01:16

Ballantyne limo did not show up to take my bridesm...

Ballantyne limo did not show up to take my bridesmaids and I to my wedding so we had to uber to the wedding and the wedding started very late. Apparently the limo was at the wrong address and they couldn't figure out how to make it right even though we were calling them and they were allegedly dow...

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Tina Shanno
Reviews 1
2020-06-20 08:03

Emil.

Emil.
I am very appreciative of your assistance and looking forward to continuing to work together. Thank you very much for offering to help out on the project. I really appreciate your willingness to assist. It is helpful to have someone who has had experience with similar issues on previous proje...

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Christine Primka
Reviews 1
2020-06-14 10:39

I am always pleased with the service. The drivers,...

I am always pleased with the service. The drivers, especially Fred are prompt, helpful, pleasant and friendly. My husband has mobility issues so they are always very helpful making sure he is well taken care of.

We have used this service since we moved here six years and have always been pleased.

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Jim Hinkle
Reviews 1
2020-06-10 00:47

Jorge Montoya did a superb job of driving for us o...

Jorge Montoya did a superb job of driving for us on Saturday, March 2. He was professional, courteous and really knew his way around. My wife has mobility problems; Jorge helped her into and out of the car at every stop. We could not have asked for better driver. Ballantyne Limo is lucky to hav...

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Kaitlyn Jordan
Reviews 1
2020-06-09 15:58

DO NOT USE THIS SERVICE!!!!!!!!!! Would rate no s...

DO NOT USE THIS SERVICE!!!!!!!!!! Would rate no stars if I could. They tried to scam is 450 after we tried to cancel the service 48 hours in advanced. They said we signed a contract for the service and that we couldn't cancel because it was for prom. Horrible service very rude and disrespectful and...

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Nipa Shah
Reviews 1
2020-06-08 14:57

Promised waters and ice which wasn t present

Promised waters and ice which wasn t present
Limo driver said there was no Bluetooth when I was told there would be
Driver overall not very friendly
Charged me more then the quote bc I was 15 minutes over (we were taking pics with the limo and I thought the driver was okay with it- but then he ad...

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Elizabeth Scott
Reviews 1
2020-05-21 09:44

DO NOT USE! I booked a black on black limo for his...

DO NOT USE! I booked a black on black limo for his birthday and I was sent a old rusted up limo that was all dented up on the outside badly.

I rented a limo for a nice experience for his birthday and that is not what I got.

The driver was very nice and polite.

But the limo was not nice at a...

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Thomas Peterson
Reviews 1
2020-05-17 18:28

I used Limo ride for a bachelorette party in Charl...

I used Limo ride for a bachelorette party in Charlotte NC and I was so glad that I did! I was super impressed with the quality of the limo and the level of service. Our limo driver, Matty, was so professional and courteous. The girls were asking me who they were and where I found them. They were als...

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Olivia Benson
Reviews 1
2020-05-07 15:59

Do not use!! This experience was so bad I had to ...

Do not use!! This experience was so bad I had to make sure I write my review the day after my wedding. When first arriving, our driver did not introduce himself nor did he show us the settings for temperature or music. As soon as the music began it was booming on 10 and let me tell you that was not...

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Laura Rancy
Reviews 1
2020-05-05 06:41

Ballantyne Limo is a top-notch limo service. Emil ...

Ballantyne Limo is a top-notch limo service. Emil was so great to work with and really worked out a ton of details for us. He was able to coordinate everything from reserving the right limo for our needs to getting us picked up at the time we wanted. He had to go through a lot to make that happen be...

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Isabelle Nikci
Reviews 1
2020-04-25 09:49

Absolutely satisfied with the service! Loved the h...

Absolutely satisfied with the service! Loved the hummer H2 stretch limo and the driver was amazing! I also liked the fact that they were punctual, which is not easy to find. I am definitely calling this company again next time I need a limousine service. Thank you Ballantyne Limo!

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Haley
Reviews 1
2020-04-21 13:01

Our driver Ben was amazing!! He displayed the best...

Our driver Ben was amazing!! He displayed the best customer service. Very kind and he really meant it, great driver. We loved him! Thank you Ben!! I took three stars off because the A/C wasn't working properly (only blowing warm air) which resulted in us choosing to end our night an hour early and r...

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Yashica Harris
Reviews 1
2020-04-09 06:59

Used this service on Oct 14th. Easy process and ha...

Used this service on Oct 14th. Easy process and had one of the best drivers. I enjoyed it!! I especially liked the different payment options to choose from. Didn't necessarily agree with luggage charges already being included (Unless i read the fine print wrong) being that I wasn't getting picked u...

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andrew Red
Reviews 1
2020-03-20 12:18

When I called for a ride to the airport on short n...

When I called for a ride to the airport on short notice the man who I spoke to was extremely accommodating. I think it must have been the owner. He had a car at my door the next morning at 5 AM. The driver was very polite and got me to Airport ahead of schedule. When I returned another driver met m...

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Angel kuchinski
Reviews 1
2020-03-18 03:42

Emil was so helpful from the moment I booked the s...

Emil was so helpful from the moment I booked the service until he dropped us home after our trip. We were four children and four adults traveling to and from the airport. We needed car seats and Emil was so cooperative in meeting our needs.
I recommend Ballantyne Limo very highly. Our driver to ...

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Richard Gotwald
Reviews 1
2020-03-15 01:45

I requested a forward facing car seat for my toddl...

I requested a forward facing car seat for my toddler. However, the car that arrived did not contain any car seat. I had no other travel options so was forced to ride with my toddler fastened by standard seat belt outside of safety standards. When I complained and requested compensation of some ki...

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Desiree Williams
Reviews 1
2020-03-05 18:40

Booked a party bus weeks in advanced and on the da...

Booked a party bus weeks in advanced and on the day of the services they canceled 2 hours prior to my pick up time due to "the bus being broken down". It was a HUGE inconvenience due to me not being from the area plus I had friends from all over that flew in to come to Charlotte for my event and had...

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Lilian Alvarenga
Reviews 1
2020-03-05 10:30

Emil from Ballantyne Limo was very professional du...

Emil from Ballantyne Limo was very professional during our interaction. He is detailed and ensured that everything was delivered as promised. The car that he sent was in good condition and our driver, Shawn, was pleasant and accommodating. His professionalism allowed the entire group to have an amaz...

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