We converted to Atlas several years ago for our restaurant phone and internet services. They have been fantastic... very responsive quick service... reliable... helpful. In addition we have saved quite a bit of money. Recommend completely.
Great company to work with and for! Best internet & prices in Seattle!
Previously, I've had nothing short of great experiences with Atlas customer service. As of late, it's been a complete 180. I submitted a ticket to move my service to a new address over 1 week ago and have not received even a call back. I understand there are delays due to COVID pre-cautions however,...
Amazing internet service with excellent people working there! Definitely the future as far as providers go. No need to schedule a tech to come by your place and miss work. They can turn your service on remotely and you just plug into the wall! No router required if you don't need either! The sales a...
Unprofessional and unconcerned with their legal obligations. They left a VM on my office wide work telephone stating that they were calling to collect past due invoices. This is illegal not to mention hugely insensitive during a pandemic of all times. When I called to complain and pay my bill, there...
I have had Atlas for a year and a half at the time of writing and I am not particularly happy with their service. In fact, I do not recommend using Atlas "Networks" at all due to the constant issues arising with my connection to the internet. Several times a day I have to restart my equipment, usual...
This isn't a review of their HQ, rather a review of their service as many other seem to do.
It's great. I regularly get my 1 Gbps. Support is active on the internal and external (twitter) channels. It also feels great supporting a local ISP. I hope they move on to more locations soon :)
The best internet provider we've ever had. I wish we could use Atlas in our new apartment. The internet was fast and customer service was amazing. Everyone I've spoken to was extremely nice, and they always resolved any issues fast. Highly highly recommend!
We've had Atlas for almost a year and haven't had a single issue so far.