I have been having a problem connecting my iPhone 11 XR with my 2018 Ford Fusion Hybrid. I could not get the maps Waze to audio talk while I am driving. So after leaving the iPhone manufacturer who couldn't help, the Ford dealership who couldn't help but suggested I contact my provider which was AT&...
This location and the sales associates are just simply the greatest. I am an older lady just learning about technology. The associates are so patient and friendly. I look forward to coming here with my problems.
I had the most horrible experience here there was a girl who sold me this phone and when I came back to get some information on why it wasn't working right, she was very rude and unprofessional towards me and it showedthat she didn't know too much about the products that she sells because she told m...
Amazing help today at the South DuPont Highway AT&T Store. Andrew took the time to patiently answer my questions about photo storage, transfer, and overall better phone usage and functioning. So, so happy to find such a professional, direct experience!
Tracy was amazing this weekend when I went into the bear de. Location to add a line. She was in there by herself and not only did she help me, she was also assisting another customer as well. She is awesome I have never had better customer service in a cellphone store thus far. Thank you
We have a horrible experience when we receive our first bill, the agent which name is SHATIRA BILLUPS she help us with a iphone 8 and she said it was the promotion for free and we just have to paid the activation and the next month our bill will stay the same but our bill was so high and she add in...
I just felt like they should have been more knowledgeable on how to troubleshoot my phone I had to purchase a new phone I was perfectly content with my 4G when I get home my old phone starts to work fine I don't get it.
MY FIRST TIME WAS AWESOME , MY REP LINDA WAS GREAT SHE WAS QUICK AND EASY TO DEAL WITH I WILL BRING ALL MY BUSN HER WAY ALSO THE STORE WAS CLEAN AND VERY NICE A+++++ all the way aorund
So helpful, and especially patient while I chose a new phone number (gotta get a good one!) on a new line. They also calculated my plan to see if I could get a better deal. Really nice people. The only drawback was that a clerk last week told me about a discounted deal that I couldn't get on this vi...
Positive experience getting help from the representative in the store. She was able to fix the iPhone issues seamlessly. The store is clean, and orderly making the atmosphere pleasant.
Autumn Matvey was very helpful helpful and gave me all the info I was looking for and more and I will definitely be coming back to make my purchase from her!
Bait and switch tactics. We were told last year if we pay more for the AT&T Next plan we could upgrade and get the current promotion a year later. Today we were told if we get the buy one get one 75% off promo for Samsung Galaxy S9+ we would still be responsible for the remaining 12 payments on the...
The worst experience of my entire life. Linda, the manager, is nothing but rude and obnoxious; and that is being generous. This is easily the worst customer experience I have ever had in my entire adult life. I would not recommend ever using this company! AT&T is hands down, the most garbage, atroci...