ARC Europe

1.3 · 43 reviews
arceuropeltd.co.uk Write a review
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V Seesarun
Reviews 1
2020-09-26 11:38

this company keeps calling and messaging me at rid...

this company keeps calling and messaging me at ridiculous times. no customer service dept. i am considering this as harassment as i have requested for your company to not contact me. without valid reason or response this is unlawfal. REMOVE MY NUMBER FROM YOUR DATABASE YOU HAVE THE WRONG NUMBER.

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Neil Peggs
Reviews 1
2020-09-26 01:07

They continue to call and text me despite advising...

They continue to call and text me despite advising them they have the incorrect phone number. They don't seem to care they are breaching the DPA, PECR and definitely breaching GDPR. Looking forward to the 28th May when they can be properly fined for breaching GDPR.

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Mr
Reviews 1
2020-09-22 02:40

Unsolicited calls will be treated just like spam. ...

Unsolicited calls will be treated just like spam. GDPR is quite clear that communication with any party must be authorised ....please show me and thousands of others where I/we authorised you to call my/our private mobile contract number ...without referring to you're an authorised agent of the debt...

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Nathalie Catillon
Reviews 1
2020-08-22 03:07

How are companies like that even ALLOWED to exist?...

How are companies like that even ALLOWED to exist?

Horrible customer service, and ABSOLUTELY CLUELESS. They have been harassing me for a bill that was paid MONTHS ago! They are absolutely incapable of following up with the client and as such have no idea what the situation is when they call you. ...

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Daniel Jacques
Reviews 1
2020-08-13 11:26

Took money from my account without warning or perm...

Took money from my account without warning or permission to do so. Never even gave them my account details, they just got them from ebay and took the money. I settled my bill with ebay and this company still took money from my account. They should not exist.

Please note the reply below form Arc E...

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leanne reynolds
Reviews 1
2020-08-12 00:19

I am emailing a compliment as I have never spoke t...

I am emailing a compliment as I have never spoke to staff and made arrangements so easy and straight forward with such friendly and professional staff. It is a pleasure to actually pay my debt back with this company and other companies should learn from yours the staff are very pleasant to deal with...

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Joe Burge
Reviews 1
2020-06-20 02:28

So far so good. The lady on the phone arranged m...

So far so good. The lady on the phone arranged my payment plan. All contact has stopped. I'd advise anyone who is contacted by ARC to realise they are regulated and they are just doing their job. I'd also advise to protect yourself by logging dates and times of calls and taking first names of the ...

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J G
Reviews 1
2020-05-09 00:00

What a joke, constantly pester on and on. And when...

What a joke, constantly pester on and on. And when I did set up a payment plan to finally shut them up they had a system error in which they took the payment twice. So they took my money immediately but I have to wait 3-5 days for refund. Staff you actually speak to are friendly and helpful but that...

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darren morley
Reviews 1
2020-04-23 15:05

Your be pushed to and throw and then asked to emai...

Your be pushed to and throw and then asked to email there other departments because they cant do it ! I ended up asking to be paid for doing there job i finally realised start a complaint procedure and boom there system miraciously uploaded and emails were received and cofirmation emais were finall...

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muubbassh asdd
Reviews 1
2020-04-08 19:58

Stop spamming people's phone number ARC!

Stop spamming people's phone number ARC!
They know that they have noting that they can use against you so they will just try to spam your phone number from different phone numbers to harass you enough that you pay them the non-existent debt! Just keep blocking their numbers. They are no different ...

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Phoenix Fire
Reviews 1
2020-04-05 05:39

Heartless, harrassing company. They don't do any c...

Heartless, harrassing company. They don't do any checks on who they harass and clearly enjoy watching their victims suffer at the hands of their illegal and insane practises. Avoid any contact at all costs. I'd give zero if I could.

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James McCartney
Reviews 1
2020-03-21 05:46

Please stop pestering me! !!! This company is rele...

Please stop pestering me! !!! This company is relentless, they have been pestering me about a poxy 60 quid gym membership for months and months now, my membership was cancelled as per membership conditions but this company continues to bombard me looking for payment. As one of your other customer sa...

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Chris Birdsmith
Reviews 1
2020-02-25 14:21

Thoroughly unhelpful agent on the phone. Chasing m...

Thoroughly unhelpful agent on the phone. Chasing me for an outstanding balance which had been written off months ago, but they refused to contact THEIR client to follow up, leading to me wasting more of my time trying to deal with it.

EDIT: in the interest of fairness, the second agent I spoke to...

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John Southey
Reviews 1
2020-02-19 14:25

Refused to give any information

Refused to give any information

Thanks for the response, I have had more calls from you, this is harassment, I have told you the person you are asking for does not live here. We are elderly, at risk and are in lock down, so PLEASE STOP THESE EARLY MORNING CALLS

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