So scary to bank here! They have made errors on almost any transaction I do with them. Deposit? They make error. Withdrawal? Errors again. I had a "password-type" term added as security for any deposits or withdrawals of any kind. They would ask me my secret word (as they are supposed to!) about 1/...
They charged me overdraft fees for no reason and then closed my account when I refused to pay the overdraft fee. EDIT: I emailed the address they gave me and never got a response. TERRIBLE CUSTOMER SERVICE.
I got a new debit card about a month ago it has been working fine debiting from my joint account. starting this week it started debiting from my personal account without any notice. I know it is the same card because I only keep the one card with me. This is on top of the fact that 9 times out of 10...
I tried making a cash deposit at the ATM but apparently they don't do this anymore. I went to 2 ATMs because the first bank I went to (Parmer location) is temporarily closed due to COVID and I thought it might be an issue with that ATM, so I went to another location but this feature is not on the AT...
Although my credit and income were sufficient, I was denied the full amount of an auto loan request according to the Amplify auto loan manager. When I asked why, I was told that "cars depreciate in value and we are not comfortable with loaning that amount" or words to that effect. As an investor, my...
About 1/3 of the time.
Matao who i guess now has been promoted to a banker after raising voice his voice with me, trying to force me to do stuff I cannot do safely. His words are hurtful and he should not be in any type of position dealing with people.
Tarika on the other hand is very helpful. ...
Closed wife s account without her consent and we now need to wait to receive stimulus checks by mail. On top of that, while we banked here we got slammed with overdraft charges multiple times when we actually had money in the account. We had to monitor our accounts and put them under a microscope to...
We took out a Home Equity loan from Amplify. Almost nothing works well with this company. The website is trash. The app barely functions. I called to get support on loan payments and was shunted over to insurance. The back to loans, then to another group. This company is such a complete mess. Do not...
Amplify Credit Union gives all credit unions a BAD name. Do not borrow money from them or you will regret it. I had a horrible experience and I have friends who have had terrible experiences as well. I am filing a complain with the NCUA so hopefully they will take action and shut them down or force ...
Always long lines and they take soooo long!!! I once waited 30 min and when I got helped they lady didn t take my check. She only said take the check back to whoever wrote it which I did, everything was fine. Went next day Saturday with the same check.... no problem. I literally go every Friday an...