Sa a Li anin
Reviews 1
Working for them over then 1,5 Year and I'm still ...
Working for them over then 1,5 Year and I'm still happy as I was on the 1st day when I started
Julie Summerfield
Reviews 1
URGENT UPDATE!!!!!!!!!!!!!!
URGENT UPDATE!!!!!!!!!!!!!!
It seems my initial review on this company was premature. It was posted not long after my training which in itself was quite good. This is where the praise ends and the problems begin.
Getting money that is owed to you out of this company is an excruciating exercis...
Simon Thompson
Reviews 1
These jokers looked after my mother the care staff...
These jokers looked after my mother the care staff had no experience whatsoever if your thinking of using them think again the staff they sent to look after my mum had no skills in care,they lasted 6 days and we had to get rid.
Uzzy. io
Reviews 1
After the training I was left on my own, taking up...
After the training I was left on my own, taking up to days even weeks for me to even get a reply out of one of them, held me on for 3 to 4 months after I had passed the training just to say they won't be proceeding further with my application regarding a minor dbs warning, if I didn't have a part ti...
Klaudia Xx
Reviews 1
From my own experience, I can say that everyone wi...
From my own experience, I can say that everyone with whom I had the pleasure to chat was nice and helpful in the recruitment process. A very nice interview with Kasia who is a very nice person. I also appreciate the short waiting time for emails from answering the questions I asked
Peter Bakowski
Reviews 1
"Inspiring place to work"
"Inspiring place to work"
I have been working at Active Assistance Group full-time (More than 5 years)
Pros
Great learning experience. From being Personal Assistant I ve build up my career to Junior Care Service Manager and recently promoted to Care Service manager.
Supportive Team Leade...
Jamie watts
Reviews 1
After having aweeks training with this company the...
After having aweeks training with this company they never called me back ! They put me on the payroll then kept me on it for 2 years without my knowing I was changers double tax for having 2 jobs and I never worked for them also was never ever paid for my weeks training lost about 5-6 thousand in ta...
Adriana Bodova
Reviews 1
Hm
Brice carter
Reviews 1
Provide Exceptional Customer Service.
Provide Exceptional Customer Service.
Nice groupe of people, especially Hayley robert , she was fantastic with me. She truly cares about what I need and went above and beyond yo make sure I have all the information I required for this job. She's very friendly , kind and professional.
Thank you t...
Jamie Lowe
Reviews 1
I used to work for active, they weren't good at fi...
I used to work for active, they weren't good at finding suitable assignments. They have owed me money for over 7 months now. Clients were always unhappy with the service which wasn't a nice position to be in.
Silly Lily
Reviews 1
Unfortunately my first proper employer in the UK. ...
Unfortunately my first proper employer in the UK. After many fails trying it on my own on the private sector, I tried to get in with these folks. Obviously only recruiting from Eastern European countries to keep it on the cheap (not for the clients). Handovers were mainly a farce, I've never seen re...
Wingardiam Leviosa
Reviews 1
Some of the staff are so rude, appalling attitudes...
Some of the staff are so rude, appalling attitudes and think they know it all after their 3 days of training.
Jordan Lanigan
Reviews 1
To put things simply? The training was good, the c...
To put things simply? The training was good, the clients were lovely considering everything. The best way for me to sum up management is that I was not offered a single assignment between the months of September and November while being unable to reach Active due to a multitude of issues that seem t...
Sam S
Reviews 1
Shocking experiences with some carers, CSMs, offic...
Shocking experiences with some carers, CSMs, office staff and managers. The amount of issues are too numerous to mention all, but include getting clients details wrong, competencies not being signed off, days without being able to reach someone, office staff blatantly lying, carers unable to communi...
letem svetem
Reviews 1
Hello pls do avoid this company as a client and mo...
Hello pls do avoid this company as a client and more importantly as a PA.Worst ever they do not care .CQC should investigate them ASAP.
Tina Mercedes
Reviews 1
I never get paid on the time and the right amount,...
I never get paid on the time and the right amount, management is a joke right ? The clients belong into Institute mental health unit,as most of them suffering from deep depression, aggression and violence . This company is dealing with very mentally ill patients and what they do is business. This c...
Megan Elizabeth Edwards
Reviews 1
Active care group are the worst company I have eve...
Active care group are the worst company I have ever worked for and don t deserve the one star given to them! The office staff are total rubbish, they cannot respond to emails or phone calls, they refuse your pay slips when you need them, they get your pay wrong every month and have no knowledge on a...
Julian Chidgey
Reviews 1
Having worked with the Active Care Group now for a...
Having worked with the Active Care Group now for almost 2 years, I feel like I have experienced most functions of the business and therefore in a position to pen a review.
You will struggle to find a care provider that gives more opportunity to its employees, whether that be further training or c...
Qaisar Wahr
Reviews 1
below zero company
anete c
Reviews 1
Terrible place to work!
Summer Battams
Reviews 1
Positive review for my recent recruitment process ...
Positive review for my recent recruitment process with active assistance.
I have been dealing with Beth who has gone above and beyond to help me and make everything really clear to me.
I am beyond excited to start working for active assistance and this is due to the amazing standards Beth has ...
David Everett
Reviews 1
Majority of staff are poorly trained including off...
Majority of staff are poorly trained including office staff. If your using them full time i hear its great but dont use as half package or tailor made package. If you find a good carer through them KEEP HOLD OF THEM. Feedback from staff is bad. Dont bother complaining you wont get anywhere. Consider...
Andy Bennett
Reviews 1
I work with this company for over 4 years, 3 diffe...
I work with this company for over 4 years, 3 different clients and no issues with any of them. Unfortunately the issue with this company lies with head office, management and the recruitment team.
1/2 year was excellent as I've never done support worker before ( so I didn't know any different). B...
Lisa Wildman
Reviews 1
The clients and employees of this company deserve ...
The clients and employees of this company deserve better. I believe that once upon a time the company actually cared, they wanted to provide good and stable care for people who needed it more than they wanted to make money, but as it stands at the moment it feels as if they care more about making mo...
He Lo
Reviews 1
They care only about money not about workers or cl...
They care only about money not about workers or clients. Today they "informed us with pleasure" about "pay rise" - we have 3 grades which were paid differently, but from this tax year they will pay the same amount of money (minimum wage) for grade 1 and 2. Grade 3 (highly educated workers) will be ...
Jean Taylor
Reviews 1
Great company to work for. Unfortunately, when wo...
Great company to work for. Unfortunately, when working with people from all different walks of life there will be issues, sad to see so many poor reviews as this doesn't reflect what I have expereinced. I wasn't without my issues, however as long as you direct your issue to the right person, this ...
Aleasha Lymer
Reviews 1
Undertrained staff minimal supervision staff do as...
Undertrained staff minimal supervision staff do as they please once in your home can't follow smple care plans or mars sheets properly call themselves specialists it's a joke the care my mother in law received was basic staff only in the jobs for the money don't care about the person and what they n...
Samuel Mouzer
Reviews 1
I saw Dean, Peter delivering some of the best supp...
I saw Dean, Peter delivering some of the best support to 'Leftie' I have ever seen in several years as a support worker tonight at the Wheely Different Disco. Amazing work, and heartwarming to see such a relentless effort in support of a vulnerable adult.
Emil Swat
Reviews 1
The worst company I ever worked!
Hugh Luckett-Musgrove
Reviews 1
I was given a job, completed my training and two s...
I was given a job, completed my training and two shadow shifts which all went well however I never heard any more from this company!
Further more, I was told on interview I'd have a full time contact of 36hr per week but on my first shadow shift, I was told I'd be on a zero hour context.
Poor ...