Bought a used van from them and had agreements made to add a DVD player. It is now more than a month later and still dont have the work done. They have been awful at communicating and giving me the run around. Seems like the will say anything to sell a car with no plan on living up to it.
Maintenance was quick with service representative explaining procedures.
Not very good costumer service in the sales department. I had all my paper work ready to go from my lender and made an appointment with Edgar to look at the Sentra I picked out online and over the phone. We made a 7:30 Pm appointment and I drove there after work and he had already left for the day...
The general manager is very kind and willing to solve any issues I appreciate every! Keep up the good work!
Pretty tired of broken promises. Also the service app blows. I have spoke with 5 people here and nobody gives a rip! Had car over week now and no second key or fuel card as promised. Have to drive over and beg. Recieved call Saturday and they wanted to know how things are going with our new car and ...
I had a great experience and will definitely be back again! Danny Weeks and Eddie in the service department are great people and very helpful! Thank you all for your help.
I had a great experience buying my car! I was in and out including financing in 5 hours!! Unfortunately I was shopping due to totaling my previous car...so I was unable to be as picky as I normally am...but my buying experience was great!
Ben the Service Advisor was great! He got me in/out with no problems!
I have come into contact with ABC Nissan several times but this past visit I was so livid after leaving I needed to write a review. They just had another Sales Event which is common for them. Before coming into ABC Nissan I had spoken to three different people who I explained I had just purchased m...
Giving this place 1 star is a stretch. They FALSE advertise a cheaper price on their website than they actually charge at the dealership, add in a bunch of hidden fees and will attempt to over charge you for your registration. We declined to purchase their extended warranty, and the finance guy, Bra...
Mike Kanneg this is for you ur nice understanding and u would do anything u can for anyone
I'm extremely grateful that I met David Johnson at ABC Nissan and he was able to help me purchase my 2016 Nissan Sentra. David was a pleasure to work with, very professional and knowledgeable. If you are looking for a used or new car I highly recommend putting ABC Nissan on your list and be sure to...
Above and beyond the average dealer oil change.
High level customer service carried out with a smile and a handshake.
Made the right decision pulling into ABC Nissan.
Had to go back up north for Christmas and Cisco got my car done Christmas Eve! Really good customer service right there!
Took my vehicle for an oil change. Friendly, and speedy service!
I took my car to ABC Collision and they did a beautiful job I was totally impressed at their work and professionalism. I would highly recommend them for any body work and they return your car on time. Maggie was the person who help me and she went above and beyond to meet my customer service needs. ...
I initially went into ABC to get an oil change on my 2015 Altima SV. Since I would be up there anyways I set appointment with a sales agent to talk about my options to lower my payments. I had arrived at ABC Nissan about 8 am and the guy I had an appointment with was not in yet. Another sales agent...
I have nothing but good things to say about the service. But the sales process takes too damn long but that's all dealerships.
I was pleasantly surprised by the entire experience at ABC Nissan. Everything was handled in the most professional manner. With no pressure, my salesman, Bryan, was there to answer all my questions. He was extremely knowledgeable about every car I was interested in. What a good listener! He listened...
I went in not really in thinking of buying anything , Jessica carbajal was super nice !! And pressure free when I got more serious about buying a certified Sentra , it made me feel better about my decision knowing Jessica was super helpful and honest
Worked with them over a 4 day period on buying a new Armada. They bashed other dealers saying they are the only ones who guarantee their quotes and other dealers will bait and switch you when you get in. After negotiating and them guaranteeing me a price multiple times that this is my price out th...
Francisco s help and care is beyond reproach. You re my dealer of choice. Which is always confirmed with every visit!!!
Went to ABC Nissan because I saw a great deal online that was made even better by $350 off via TrueCar. After getting e-mail confirmation that the car was in stock AND a phone call to set up a time to see it the next day, I arrived at the dealership to be told they didn't have that car, with the ins...
We brought in our Nissan that we bought from another dealer and abc nissan fixed it quickly . They were clear and friendly
Kass was well knowledged, he explained everything in detail. I recommend him everytime!
The employees at ABC are awesome, they always exceed my expectations.
Always very profession, courteous, and explain estimates prior to work. Initially came to this location, because a previous dealership was unable to fix the cause of a power steering fluid leak after two attempts. They got it fixed the first time.
If you're looking into purchasing a vehicle be sure to go to abc nissan. Ask for sasha anaya she was professional and helpful. She will go above and beyond for you.
I came in for a routine oil change. Due to COVID, I was a little anxious about the ordeal, especially having people handle my vehicle, but Eddie assured me all the precautions ABC Nissan was taking and how they'd make sure everything was cleaned and sanitized. I waited as my car was being maintained...
I would never finance or buy a new Nissan from ABC Nissan. They were very poor at explaining all the additional charges. I'm new to buying new cars but my boyfriend has bought many in his lifetime and was totally outraged and confused about the charges and he was beside me the whole way. NEVER BU...
Been in the auto business for 20 years, they did not perform the full service i paid for (oil change and tire rotation) and then argued about it. No tires were rotated. I marked them and if you go there for a rotation i would suggest you do the same. This is why people would drive to dulles or...
Had to get a part for an older vehicle, was in stock and at a good price compared to the other valley dealers!
Kevin did awesome he help with all my questions and it was a very difficult deal to get done but he was very helpful and I appreciate it.
I JUST WANT TO EXPRESS MY SINCERE THANKS TO ABC NISSAN AND SPECIALLY TO MR. STEVEN MONTOYA. MY WIFE TERESA JUST PURCHASED A VEHICLE FROM THE DEALERSHIP AND MR. MONTOYA WAS VERY PROFESSIONAL, KNOWLEDGEABLE, PATIENT AND WENT ABOVE AND BEYOND TO MAKE SURE SHE GOT THE BEST DEAL POSSIBLE. I AM VERY HAP...
Shout out to my service rep Nick for great customer service. I was in need of an oil change, alignment, trans fluid exchange, and tire rotation. He got me taken care of same day! They don't use the courtesy shuttles anymore but they do call a Lyft for you up to 5 miles away (to and from). That made ...
Very little pressure, screwed less than I expected.
Bottom line, ridiculous prices!!! i have a 2001 nissan quest and needed to replace my middle window. After calling ABC Nissan they said it was going to be 190$ for set up and all of the window. This did not include the latch which i too needed to replace. Once i understood what latch it was i ord...
I loved the service the guy who attended me Miguel Rivera was very formal great attitude
Great experience at this location. Rianna was helpful and helped me find a car I love.
My sales guy was Eli and he was awesome. There service department is awesome as well
Cisco was great! Kept me informed about what was happening with my car, made the process easy and as inconvenient for me as possible. Thank you so much!!
Great customer service, friendly staff and worked with me to get the truck I wanted!
This is my 3rd car buying experience at this dealership. Recently I purchased a vehicle and it was a very easy process. No pressure from the staff, and anything they promised they delivered. They were definitely concerned about what vehicle would best fit my everyday needs. I worked with Rupert Arri...
Nick in the Service Department is awesome! He is one of the reasons, I keep coming to ABC.
Very friendly. This is the second car we bought from them and is always a good experience.
My experience at abc Nissan was amazing, great atmosphere and excellent customer service. But one employee made the experience that much better. Roberto Martinez was a great help, he answered all my questions and even helped me with my car buying experience. I would definitely go back for future ...
ABC Nissan sold me a car, real fast process nice people, good deal. None of those BS games the other dealers play
Eric is the as extremely helpful and knowledgeable.
OMG!!! Thank you Eli for literally changing my life and getting me on the road to a better future! Your customer service and product knowledge is amazing and you deserve an immediate raise. Seriously, Nissan, this man is a gold mine and he represents with class, and a beautiful smile too. Hang o...
I went to ABC NISSAN to check my transmission which wasn't working right, check out noises coming from AC, & have a key made. Found out transmission was burned out needed replacement, as far as A.c. needed pulley & belt needed replacement, & got key made also the mechanic found other things needed r...
Great customer service! Right off the bat we were welcomed, no pressure sales, just looking to learn from what we wanted. We told them what we were looking for and what we wanted to buy and they only showed us what we were interested in by price and size. These guys were very professional. I woul...
Literal waste of time. My car broke down so I was looking for a replacement. Based on price alone driving 3 hrs to this dealership was the best option. Considering the distance I completed an application online and received a pre-approval. I got a call from a sales agent Kas, who confirmed that app...
Had a stress free car buying experience here. I love my car and am still enjoying it, 8 month's later
This place is bad had me and my wife waiting around could not make there minds up. Finally after an hour they come to give us a price.i would never here again.
Daniel Talavera was an awesome rep and very knowledgeable on the product and I look forward to coming there in the future.
No COVID 19 safty precautions were in effect for service customers.
Garbage work. If you need body work and repainted, this shop did an absolutely horrible job on my Ford. They left paint pen marking that damaged the clearcoat, left deep swirls in the clearcoat, damaged my clear bra on the front of the car, horrible polishing marks everywhere and the dent was notica...
At ABC Nissan, I had a wonderful experience with Rianna A. She was professional and courteous, and got me all squared away. When I was unsatisfied with the vehicle I had originally came to see, she quickly got me into a new one and did everything in her power in order to make it affordable. Furtherm...
Eddie took care of my car today! I love ABC Nissan and their service center!
Phillip was amazing! Fast oil change, AND car wash. My Altima looks great, and drives beautifully.
Called and made an appointment with a guy named Frank to see a vehicle at 6 pm same day. I drove 45 minuted and showed up 10 minutes early to find out the guy actually left and the car was already sold 25 minutes before my appointment. No call or notification. Just dishonest people here wasting my t...
Purchased an absolutely beautiful 2017 Nissan Rogue for great price and interest rate but It was the worst car buying experience of my life. The staff was unprofessional, had to redo the contract multiple times, kept adding on extras and treated me with disdain especially when we used our corporate ...
Cori was very informative and didn t apply any pressure when it came to services that I might or might not want. My car was serviced and I was satisfied with the outcome. Love the lyft ride option in place of a shuttle. Worked really well for my situation.
We bought a new Altima last July from this dealership and I was referred by a family dealership. Wish I wasn't! After waiting for a week, they found our color of interest. When I signed all paperwork and wanted to check out the car, I noticed a scratch on the trunk. How does it feel when you are buy...
I called Nissan and I was transferred to Ronnie Dunn! I told him exactly what I was looking for which was a used mid-size sedan with low miles! We went back and forth for a couple months until one day he called me and said I've the perfect car for you! I love the car he found! Thanks Ronnie!!!!
Betty was awesome. Very patient when with me. I would recommend her to my mom!
The Sales Managers are fantastic. Very likable. However the process was longer than usual, it took us
more than 6 hours, and we couldn't even finish everything. And when we notice a fault in the paper work, what should've taken them 30 minutes to do, took 4 to even get a call back. Would not recomm...
Worst place to buy a car. They will lie straight to your face and cheat you out of as much money as they can. I would never recommend this place to anyone. Employees are RUDE and selfish. DO NOT BUY FROM THEM.
Very Professional buying experience. No hassle. No arm twisting. Best
car buying experience.
I love the car I bought at this dealership but its what they afterwards that has become a problem. Their sales staff will constantly call you trying for another sale. Verbal requests to remove us from their call list were ignored. It actually took three or four increasingly angry letters to get th...
Service department has been great for me every single time in. Good with scheduling and timing, also their waiting room is nice.
Last year on December, I went to ABC Nissan and purchased c new car. The sales person was professional and knowledgeable, She knew everything about the car I was looking at and that made a difference. Thank you Sasha for you help!!!
We love our new car! It's been so easy to talk with the dealership and they answered all questions!!
Service department was so nice when I went to drop off my car for a software update. They seemed to be pretty busy from all the cars pulling in and out while I waited my turn to pull in. But so many workers greeted me with a smile, said their good mornings, & told me they d be right with me. The wai...
Ivan in PARTS DEPARTMENT is a rock star! Knowledgeable and gave me a Military Discount to boot!
Quick and easy! I'd recommend Sarah to anybody, definitely easy to work with and easy to get along with.
My uncle just purchased a car from here last week. The sales guy's name was Otis (I believe Major was his last name), he made the experience pretty easy. My uncle's up there in age and this guy was so patient with him, I was astonished because even I have trouble being patient with my uncle. Anyway,...
I worked with Darwin, Edwin and Adam. All three were exceptional. They walked me through my options without any pressure and worked very well together, regardless of who got credit for the sale in the end. I felt welcomed by the girls at the front desk, who also helped me by taking care of my pup, ...
Phil Brawner has been an excellent Service Advisor over the years! I appreciate his friendly customer service!