I applied online. However the website had apartments listed that weren t available. So basically I paid my $35 application fee for nothing. Then I called trying to be put on the waiting list for apartments opening up in the near future & have yet to receive a call back. So I advise you not to apply ...
I wish I could give this place 0 stars. While the apartment was fine, the staff were terrible -- unresponsive, rude, and sneaky with your money. They made upcharges and charged us for things we never knew about WITHOUT TELLING US. It took months to rectify these situations simply because they were s...
My son rented a 2 bd room right across from John Caroll univ. the staff at A& Z mgt were great. Sonya Bell was my agent and Jessica at the office were awesome. i strongly recommend this Landlord .
Be aware of the extra "Administration Fee". I just moved out of Kensington Club in Rocky River at the end of February 2021 and upon receiving my security deposit (which took over 30 days to receive, I moved out 2/28 and the check was post marked 4/2) it was $130.00 less than I had originally put dow...
just take a look on what they deduct from our deposit. Robber!
Re: Hampton House Property:
Finally! After several years, AZ Mgmt had found a manager and office staff who seemed to really care about tenants. Work and improvements were happening at HH: security, upgrades in the laundry room, carpets cleaned, plaster repairs, painting and other improvements and P...
The literal worst. I would rate them lower than 1 star if I could. Maintenance would take months to show up even after multiple calls, power would frequently go out, they would try to add exra charges to rent after months of living there, paint falls off the walls, nobody returns calls, getting int...
We just started a lease at the Hampton House and Mitzi has been super accommodating and personable. She has done a great job working with our schedule for appointments and taking the time to address my many e-mail questions. The grounds and structure look incredible for a building of its age, and th...
Staff -- Mitzi -- is absolutely superb! I had very last minute requests and mitzi answered my questions, assisted me through the whole process! She made it so easy, with working a non-conventional schedule, to process and get settled! Could not have asked for a more straight forward, friendly, and f...
From Day 1 of contacting AZ Management, they have been absolutely wonderful and a pleasure to work with. They made it super easy to secure the perfect apartment, and made the paperwork/moving process simple. The building I reside in (Hampton House) is extremely well maintained. Maintenance is on sit...