I tried to get a library card today. I entered the...

I tried to get a library card today. I entered the library 7 minutes before closing and stood in line. I was about half way back in the line and got to the desk ten minutes later. I was informed that I was unable to apply for a card because the library was closed (even though they still served the people in line behind me) and that I should come back Monday noon to 6. When I informed the clerk I m unable to come during the week or earlier Saturday because of work, instead of apologizing for the hours the clerk challenged why I would even need a library card if I wouldn t be able to normally come to the library. I reminded the clerk of their online features of having a library card. I was really dissatisfied with the experience and that in the 21st century you still can t apply online for a library card.