Very very bad, I placed an order for two items, th...

Very very bad, I placed an order for two items, they could only send one, since it was going to take more than the account I wanted to add another item to the order and they told me that it was not possible that if I wanted to cancel everything, I tried to They said a more or less exact date of delivery and there was no way so I had to cancel the order, a disaster come on.