J
John Close
Review of Sage Gateshead
2020-08-08 20:18

I was unable to use the opportunity to take advant...

I was unable to use the opportunity to take advantage of early booking ( through fan club) to book tickets for forthcoming Daniel O Donnell concert as I needed to book accessible wheel chair seats through box office.I was told to ring at 12.00 on the date the tickets were released so decided to go in person to the sage to ensure I could obtain tickets . On arrival I & other people who had been given the same advice were told tickets had been released at 9.00 am and no suitable accessible tickets were left. I have tried to discuss this with a manager but told they were very busy & not sure when I would get a response. Clear discrimination against disabled people followed through with appalling customer service.

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