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R J
Review of Brown Bros Ford
2020-12-27 11:07

Just leased a 2017 Explorer Sport and Fusion Sport...

Just leased a 2017 Explorer Sport and Fusion Sport. My lease on a 2013 Explorer Sport had just ended. The salesperson i originally leased this from was one of the worst i have had to endure. He was beyond useless and less than helpful and I was deliberately not going to go back to Brown Brothers over this. Before my lease was up Lori Watt's the leasing manager contacted me and i went in and saw her for quotes. To keep the review short i will not be able to go into all the way's she helped me and made this the best car purchasing experience I have had. I ordered them before the friends and family plan was released and without having to even haggle with her she gave me a better price than i would have received on the friends and family and with the Costco $1000 discount. Just picked up the Explorer yesterday and without asking she readjusted her original quote and came in less than her original quote and less than what i paid for a year end 2013 model last time. She took my 2013 off my hands with no questions asked and to be honest is was dinged up pretty bad and missing a key. I can not give a stronger referral to anyone looking for a new car than to go see Lori Watt's. Life would be much easier if all the people we dealt with when making purchases were this helpful.

Ryan

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