After connecting with this business, I m still not...

After connecting with this business, I m still not completely sure what it is. I had a call with a representative out of curiosity, but it only lasted about five minutes. She basically told me it is a paid service that I wasn t a good fit for even though we barely discussed anything. I have experience on multiple boards, so I m not sure what the required qualifications are. Perhaps she didn t think I could afford the fees for some reason? Whatever this is supposed to be, it s quite confusing.