K
Katinka
2020-09-13 05:08

Service at council is generally very poor BUT I r...

Service at council is generally very poor BUT I received fantastic assistance from one person. There was a problem with the inorganic collection - some items having been left behind. I spoke to one female staff member (the third to last call) who was totally and spectacularly unhelpful.

The second-to-last female staff member I spoke with is the main reason for the good rating. I can not recall the name - but Council take note ! - check out who she is as she was fantastic, efficient and willing to go the extra mile to help. Our record will show who she is - she needs recognistion. She stands out from other staff.

The last person was a male staff memeber who also followed through and make sure that what the previous person (mentioned just above) has set up, actually happened. Thank you to the last two.

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