The holiday factory Reviews

I got swindled by Holiday Factory, and I’m here to make sure it doesn’t happen to you. This company runs a slick scam, and they need to be called out.

It began with an irresistible offer: an all-inclusive trip to Finland for AED 7,200. But as the saying goes, if it seems too good to be true, it probably is. A day after booking, Aseel from Holiday Factory informed me that the rate was for two people. He offered to cancel the booking for a AED 250 fee. Determined to go, I convinced a friend to join me instead.

We asked Holiday Factory for all necessary travel documents for our visa applications. They sent a few documents, assuring us they were sufficient. My friend attended his visa appointment first, only to receive a call from the embassy days later: the flight tickets were missing. We urgently demanded the tickets from Holiday Factory, but they stalled until I threatened to file a complaint. By the time they sent the tickets, it was too late—my friend’s visa was rejected.

Then it was my turn. Despite having the flight ticket and other documents, my visa was also rejected. The reason? The travel documents were fake. Holiday Factory had deliberately provided bogus tickets to ensure our visas would be denied.

Reapplying for the visa would cost AED 1,000, and canceling meant losing 30% of our payment, as per their fine print. Every possible outcome seemed designed to protect Holiday Factory and rob us blind. The deeper you get, the more you lose—50%, then 70%.

We realized we were trapped in a meticulously crafted scam and decided to cut our losses. Canceling the trip cost us approximately AED 5,000. But the nightmare didn’t end there. Retrieving our money was a relentless battle. After six months of nonstop calls and emails, I finally bombarded every Holiday Factory email address I could find online. One finally responded, asking for my bank details, which proved they were never processing any refunds unless hounded.

Eventually, after half a year of constant pressure, I got our money back. Researching online, I discovered numerous similar horror stories on Reddit and Quora—at least 10 other people had been scammed in the same way.

Holiday Factory is a well-oiled scam machine. Save your money, your time, and your sanity. Stay far away from this fraudulent company and warn others to do the same.

I had a very bad experience with holiday factory.
Poor service and misleading staff.
I purchased the package for kyrzstan and upon checking again and again stuff told me to get the evisa and to apply for evisa you need the booking for hotel and ticket so better to book in advance and then apply.
Although the destination was visa on arrival and for evisa you dont need hotel bookings and flight tickets. and they kept on insisting to apply for evisa which later on got rejected. And they told me you can get 50% amount back in voucher form. To change destination i have to purchase new package. I got the call from their QA department and the guy was hardly listening to the problem and insisting to cancel the package and buy the new one. I requested them to share the call records and they denied about misleading they initially said they will provide and later on he denied and said he wont be able to provide any such call records to proceed with the legal action. I went to their business bay office as well. No use

Save your money (buy cheap tickets from wizz air, and travel on your own) at least airlines and booking.com/airbnb return your money. With a very little deduction or zero deduction and you dont feel trapped.

Their service can never be improved, and i am not going to spend a singlE penny again

I recently booked a holiday through The Holiday Factory and had an average experience. The customer service was good, and the team was helpful in finding a suitable package. The website was easy to navigate, and the booking process was straightforward. The accommodations were decent, and the activities offered were enjoyable. Overall, it was a satisfactory holiday.

👍 The experience with The Holiday Factory was simply amazing! From the moment I contacted them till the end of my holiday, their team provided outstanding service. The website was user-friendly and the booking process was a breeze. The accommodations exceeded my expectations and the activities offered were incredible. I can't wait to book my next holiday with The Holiday Factory. 👍

I had an amazing experience with theholidayfactory.co.za. The customer service was exceptional, and the team went above and beyond to ensure I had a great holiday. The accommodations were fantastic, and the activities offered were superb. I would highly recommend The Holiday Factory to anyone looking for a memorable holiday.

The Holiday Factory exceeded my expectations. The customer service was excellent, and the team was extremely helpful in finding the perfect holiday package for me. The accommodations were luxurious, and the activities offered were diverse and enjoyable. I would highly recommend The Holiday Factory to anyone looking for a great holiday experience.

👏 The Holiday Factory provided me with an outstanding holiday experience! The website was user-friendly, and the customer service was excellent. The accommodations were top-notch, and the activities offered were incredible. I can't wait to book my next holiday with The Holiday Factory. 👏

I recently booked a holiday through The Holiday Factory, and I must say, I was impressed. The customer service was great, and they were able to find a package that suited my budget. The website was easy to navigate, and the booking process was seamless. The accommodations were comfortable, and the activities offered were enjoyable. I would definitely recommend The Holiday Factory to others.

🌟 I had an incredible experience with The Holiday Factory! The website was easy to navigate, and the customer service was top-notch. The accommodations were comfortable, and the activities offered were fantastic. I can't wait to book my next holiday with them! 🌟

I recently booked a holiday through The Holiday Factory and it was a good experience. The customer service was prompt and helpful. The website was easy to use, and the booking process was smooth. The accommodations were satisfactory, and I enjoyed the activities offered during my stay. I would consider booking with The Holiday Factory again in the future.

🎉 The Holiday Factory provided me with the best holiday experience ever! Their website was easy to use, and the customer service was outstanding. I had an excellent time during my stay at the accommodations they provided. The activities offered were brilliant and made my holiday unforgettable. I can't wait to book my next holiday with The Holiday Factory! 🎉

I had a wonderful experience with the holiday booking website. The customer service was exceptional, and they helped me find the perfect holiday package within my budget. The accommodations were comfortable, and the activities offered were great. I would definitely use this website again for my future holidays.

I recently went on a holiday booked through The Holiday Factory and I must say, it was an average experience. The customer service was good, but nothing exceptional. The package was affordable and the accommodations were decent. However, I felt that there could have been more variety in the activities offered. Overall, it was an okay holiday.

I had a fantastic experience with theholidayfactory.co.za. Their team was extremely helpful and provided excellent customer service. They helped me find the perfect holiday package that suited my needs and budget. The booking process was simple and hassle-free. The accommodations were top-notch and the activities offered were amazing. I highly recommend The Holiday Factory.