The Most accommodating jeweler I have EVER !!! been to (bar none) Bob H very helpful n staff friendly n pleasant, they made me feel like a King n quality n prices FANTASTIC,,,, they have a customer for life now
We cannot say enough about the entire team at Steven Singers. I worked with Russ and Tom while selecting an engagement ring and they made sure I was getting exactly what I wanted and was comfortable with purchase. They were always willing to go above and beyond, including special requests. My wife and I have had nothing but positive experiences there no matter who takes care of us, and have worked with Russ a number of times. We will be using Steven Singer as our jeweler for many years to come.
Simply the BEST Jewelers in Philadelphia. The staff is amazing and they go out of their way to customize your shopping experience to suit you. Always gorgeous displays of the most stunning pieces! My husband HATES Steven Singer;)
SSJ has established a great culture and it shows. Had the best buying experience with Jenny R. on a last minute birthday gift. She also did a fantastic job explaining and showing the value. Looking forward to the next moment.
Just sick of hearing the " I hate steven singer" commercials. They play one after another on the morning show I listen to. I actually do hate Steven Singer
Mandy was the best! Amazing service. Gorgeous ring. Outstanding value. Very happy wife!
My boyfriend gave me a pair of blue diamond stud earrings. The blue is amazing. I cried because he said they look like the blue in my eyes. How romantic. .Way to go Steven for having the blue diamonds my boy friend was looking for
Russ is the man. I had an accident that led to a piece of jewelry being damaged and Russ replaced it immediately, no questions asked. I have used him for all of the big jewelry purchases in my life and have recommended him, and Steven Singer, to others.
Just picked up my Philadelphia tokens from this fabulous city. Russ was amazing and quick helping me and gave me a few extra details at no charge, like beautiful gift wrappings and jewelry cleaner. Great store with beautiful jewelry for all. The staff is very professional with no pressure sales. This is the place to get your true Philly LOVE. Thank you Russ.
Every year I bought one of their gold roses and was treated with great customer service. One time they even brought the rose out to my car as I am in a wheelchair and could not get out in the snow. They are a wonderful organization that I would highly recommend to anyone!!
I ordered the 24k dipped Rose on 2/12 at 3:07pm..shipped.. received on 2/13 at 10:22am!!! With free shipping!!! Steven Singer Masked on Preston & Steve, singing with a ball gag.. funny stuff! Good Guy! I HATE STEVEN SINGER!!!
Very professional. Made the whole experience very enjoyable
What a great experience! Bryan was a gem! I accompanied my son and his girlfriend to look for rings. He ended up buying the ring of Her dreams, for a great price. If you want an education on diamonds from straight shooters, without hype or pressure, go see Bryan and let him help you.
great service! if you need any help they are always there! Excellent product
Kyle did an awesome job explaining everything. He answered any and all questions and concerns. Awesome customer service by all encountered. They really made me realize why everyone says, "I hate Steven Singer."
Have been nothing but a great company to work with. They send items out quickly and always a great product. And any problems I have ever had they have been great to work with.
Ordered on Friday and received on Tuesday. I Hate Steven Singer but my wife loves him. Thanks again for the prompt service.
I ordered a necklace from Steven Singer that had gold, silver and rose gold finishes. It lost all color within a few months. When I wrote to Steven Singer about the issue and provided photos I got no response at all. Beware of buying from them.
Thank you for another beautiful rose. My wife has loved every one she has gotten (5). Keep up the good work
Steven Singer Jewelers is the *only* place to shop for jewelry. They provide personalized service for all of their customers, and they are willing to work within your needs and budget. I have nothing but good things to say about the helpful and courteous staff who have assisted me each time I've visited the store. Our wedding jewelry, birthday gifts, and many other items have all been purchased here. Highly recommended!
I picked out my engagement ring and wedding bands at Steven Singer Jewlers and highly recommend. The associates at Steven Singer created a very enjoyable and stress free environment. They were very knowledgeable in their craft and with their guidance picking out an engagement ring and wedding bands was very easy.
Great products and they stand behind what they sell with a fantastic guarantee. Very good place to do business with.
This group makes you feel right at home. I know where I will be going for future jewelry purchases!
I had a small problem with Steven Singer and I really wanted to be mad about it, but nooooo, Steven Singer got on the ball and fixed the problem before I could get my gripe on!!! I had this big elaborate rant all prepared that I was going to blast all over social media, BOOM, shot out of the saddle now I dont have anything to complain about, what am I supposed to do now??? Man I hate Steven Singer!!!
Amazing service. They made it very personal and went above and beyond to provide me with the rose I needed. Will definitely be shopping here again.
Excellent service!!! If I ever get married again I'm coming back!!!
We decided to stop over and get my wife's wedding and engagement rings cleaned. It's a free service when you purchase your ring from here. I even got my wedding ring re-finished. Both my wife and I's rings look awesome. My wife's rings are 3 years old and shine like they are brand new. Only took an hr and gave us time to go to lunch. They also conveniently pay for parking at the garage down the street. They are as kind and helpful as they were 3 years ago when we made the purchases. Love it.
I would highly recommend shopping at Steven Singer. I worked with Bob to pick out my wife's engagement ring. Both the ring and the shopping experience were fantastic. He was extremely easy to work with and made the process enjoyable. We went back to Bob when it came time to buy wedding rings and again it was an easy and stress-free experience. The staff is wonderful and they really do care about finding the best piece of jewelry for you.
I love Steven singer! The staff has been amazing since the day I got my ring! Ashley is always available to answer any questions I have and I can get my ring cleaned for free whenever I want. They really went above and beyond to make my experience special, especially during wedding ring shopping. I'd never look anywhere else!
I love Steven Singer because of their high-quality service and I love diamonds!
I would HIGHLY recommend staying away from the roses. They are not a real rose that has been dipped in gold. They are definitely cast out of risin or some other plastic material. The gold is also covered in this plastic so the whole thing feels extremely fake. When my husband told me how much he paid, I told him he was ripped off. Please stay away from the roses.
Shipped my order just in time for it to arrive tomorrow!!! Amazing customer service thanks so much!!!!
Extremely informative and educational during the entire process. Selection is top notch. Service after the purchase is excellent. Deana helped me through everything and I'd recommend her to anyone I know.
I bought 1 single rose for a love of mine. I never have seen it in person myself due to the fact we are so far apart. but she put this rose on her fireplace mantle and has left it their since i got it for her. mind you, she has never placed ANYTHING permanently other than holiday decorations on that mantle. It says allot about the quality of this item. regardless of the cost, I will buy every single rose they make for her given her first reaction to the first rose i bought her from this company. I cannot recommend this company any more than i already do.
Fantastic and very attentive staff. When my husband and I were choosing our rings, the employee assigned to us was very attentive in assisting us in guiding our choices by helping narrow down our selections while still having a wide variety of rings to choose from within the categories and styles that we were looking for. Please note, that if you're there to purchase / pick up a ring, you can ask for a parking pass for a nearby garage, typically diagonally across the street by the Penn Medicine building.
This was my first experience with Steven Singer Jewelers and it won't be my last. Their selection was impeccable and the signature piece of jewelry was the gold dipped rose. Which was a big hit.
Amazing and friendly service, great price, I'll be coming back real soon
Russ is our guy. Professional, knowledgeable, honest, not pushy, and understands what you are looking for and has never not come through in the 8 years we been coming to Steven Singer
I go to Steven Singer every year for Valentine's day to pick up my wife a good dipped rose. Also bought her wedding band here and we could not be happier with how reasonably priced it was and how excellent it looks behind her engagement ring. Almost forgot to mention the customer service is top notch!
We purchased my engagement ring and both of our wedding bands from Steven Singer. Our consultant Gigi has been extremely helpful, which we definitely needed considering both of us are pretty new to the world of diamonds and higher end jewelry. I never felt pressured to exceed my budget or make compromises to get what I wanted. They're maintenance and cleaning services are awesome, my ring comes out of there glowing every time I stop in to ask a question. We also have many friends who have purchases their engagement and wedding bands from Steven Singer with an experience similiar to our own. We have had a great experience all around and definitely recommend them to others.
How do you disappoint your 90 year old mother on Mothers Day, order a dipped 24 carat gold rose well in advance from Steven Singer Jewelers and never receive it. Nice job Steven Singer! 1-800-Flowers never screwed up a Mother Day
I went to Steven Singer to buy an engagement ring. Steph walked me through every single aspect of the purchase. She was extremely knowledgeable and made me feel confident I was getting everything right. She had a passion for making every detail perfect and I wound up with the perfect custom ring. I have since gone back to purchase our wedding bands and sent several friends over as well. Great experience!
You know those fake velvet Roses that had a small teddy bear and putrid fake rose smell that were sold at the Gas Stations years ago???? Yeah would have rather got one of those than this plastic looking hunk of cheapness.
I always have a great experience at Steven Singer! They greet me with beer and cookies. What more can a man ask for!? Ask for Stephanie!
I can't say enough great things about Steven Singer! My first experience with them was when my husband started buying their famous gold dipped roses. All my friends and family were jealous at the unique gifts, and so the obsession started! I now have my beautiful engagement ring from them, plenty of earrings and necklaces, and to top it off a gorgeous diamond tennis bracelet this year to celebrate my Master's degree graduation. All of my jewelry is cleaned for free and inspected whenever I visit the store! I really want to thank them for their OUTSTANDING customer service and commitment to their product and customers. It is second to none, and I always know I am going into the store being treated like a queen and smiles galore. A personal thank you to our jeweler Brian and the Steven Singer team!
There's only one place I go to for quality, selection and service when buying a piece of jewelry. That's Steven Singer! Been a customer for many years now and for many more to come. Thanks Steven Singer!
What do you get for your wife if she is a Florist? A dozen roses of course, but from Steven Singer instead of the grocery store like last year haha, big mistake... This was our 12th anniversary so I wanted to do something special for her and this did the trick!! I arranged them in a wide, short vase with silk greens in and around. To say the least she was Wowed!! Thank you Steven Singer!!
I have been a Steven Singer customer for 7 years; every time I go to the store, I make sure I see GG. GG is the best, she always takes her time with me and helps chose the most beautiful jewelry for my wife. Cher, has always been welcoming and is truly a friend. Because of GG and Cher, I will always be a Steven Singer customer Joe Carlamere
I have ordered from them 2 years in a row and will continue to order my gifts from them. Fast shipping and excellent prices. No wonder the competition Hates Steven Singer!
I couldn't recommend Steven Singer enough! My husband and I have had such a great experience. My now husband got my engagement ring there and it's absolutely perfect in which I always get compliments on it. We loved it so much that we went back to buy our wedding bands there! The service and atmosphere were amazing. We worked with Andrea and Kyle and they are the absolute best!!! They made the whole process so easy and fun!
The staff at Steven Singer are amazing! They were so helpful from buying to resizing! I have never been treated so we'll by a company! Cher is amazing!
Steven Singer Jewelers always has the best service and best quality jewelry !
Great selection and an incredible team. Russ is hilarious and knowledgeable. He kept me intrigued in something that I otherwise didn't really have much interest in learning about. Didn't hurt that I got a few beers in me along the way.
Steve and Cher both know how to take of a client -- very down to earth, personable, and not pushy. They really do want to help you find the right piece, and their prices can't be beat. Definitely visit them if you're in the market!
My experience with Steven Singer over the past nine years has been superb. No matter how busy they are when I walk in, I am always treated like a superstar. You're offered drinks while you look over their selections and are never pressured. Although all their staff are very friendly and knowledgeable, I like to see Russell who is a cool guy and knows exactly what I want even when I am not sure. I describe what I am looking for and he will get it. Prices are great, experience is great and if I ask for an item to be shipped to me it is at my door step within a day or two. I am 45 years old and have been to a lot of jewelers and Steven Singer by far exceeds my expectations. I would never choose another jeweler over Steven Singer.
Mandy was amazing! I can't begin to describe how helpful and easy she made the process and how personalized the experience was. The people and process are honestly first-class.
Go see Jenny and her team at Steven Singer! Best customer service around. I have purchased all of my wife's diamonds from there. She gets compliments on her ring all the time. They even have mini beers and cookies to take the edge off!!!!
We love Steven Singer!! We've worked with Brian on many occasions and he is just the best! We came in last night to look at wedding bands and I honestly had no idea what I wanted. He showed us all options we had (who knew there were so many!) and was so patient while we made our decisions, and we didn't feel rushed at all. Bottom line? Amazing jewelry and amazing staff. Ask for Brian!
I went into Steven Singer to get my wife a gift for our wedding anniversary. I had the pleasure to work with Deana who was extremely patient and knowledgeable. I wasn't sure if I wanted a necklace, a bracelet or a ring and Deana showed me a wonderful selection of each. I ended up choosing a three stone diamond ring (yesterday, today and tomorrow) which my wife absolutely loves. All in all it was a great experience and I have recommended Steven Singer Jewelers and Deana to several friends and family members.
Makes a great gift for any occasion and guaranteed to make your S/O happy
The ONLY place we shop for jewelry in Philadelphia.
The 24k gold dipped roses are just so beautiful, my wife has 12, and loves to show them off in a vase... Excellent price as well!!
I have gone to Steven Singer Jewelers on multiple occasions, including engagement and wedding rings, jewelry for friends, and to have some pieces created. I have always worked with Russ and he has been an absolute blessing. I refer all of my friends and family members to him for exceptional service and beautifully designed jewelry.
I haven't been to the store but I ordered a Gold Dipped Rose because they said "Last day to order to get it before Mother's Day." On the radio ad. I placed my order and wondered if their fast, free, shipping option would really come through. I was expecting possible delay because of Covid-19 and the not quite last minute nature of my order. It got here- and way early. I have checked the box and the rose is exactly what I ordered. I will definitely. be doing business with them again
I ordered gold rose was promised would be there by Valentine's day, not received. Not much point buying if it's not here by the holiday. Ordered almost a week ago. Disappointing
False advertising in regards to Fed-Ex delivery. They ship USPS. not 2 days.
Quality products and top notch customer service. My wife and I will be customers for life. Kyle always takes great care of us.
Consistency is the benchmark for any successful business, with Steven Singer, you can leave your guard down and know that you will not be taken advatage of!
In and out on Valentines Day. The staff was awesome!!! FREE Parking 1/2 block away.
Russ from Steven Singer was a phenominal choice when I was picking out an engagement ring. He was easy to get along with, very knowledgeable and was able to listen to my requests and streamline the process of purchasing the perfect ring. My wife loved it. We went back for our wedding bands and will be using them for pretty much every jewelry purchase in the future. He follows up, always answers the phone and has saved me a lot of time and frustration. I would suggest everyone to visit Steven Singer. Ask for Russ, you won't be let down.
One of the most memorable moments in my life was shared with Stephen Singer Jewelers at 8th and Walnut in Philadelphia Pennsylvania. In December of 2014, I purchased my wife's engagement ring from Deana who was an excellent salesperson with great knowledge, experience and who paid extra attention to details which made the buying experience a great one!!! Since, I have returned to purchase a birthday necklace, wedding bands, a braclet for wedding day and recently a one year anniversary ring to match her wedding band!!! Not that I like spending money, but with the products received, the joy it has brought my wife and the fact that I fully trust Stephen Singer's prices and products, it was well worth it. Not to mention, the great service provided by Deana who has now become a friend!! I highly reccomend stopping at Stephen Singer Jewelers and visit Deana for a personal, great buying experience. If your not in the area, I believe they have online purchasing or call their store and ask for Deana. You will not be disappointed!! Greg Wolfe NJ
Mandy was amazing !! I highly recommend that she is your salesperson. She explained all that I needed to know.She made me feel like she works for me . I drove 3 hours to this location and it was worth the trip. Thankyou so much for a stupendous shopping experience.
Cannot say enough good things about this place. I went in looking for an engagement ring and as most people dreaded the actual going to a place and dealing with someone trying to upsell. Well here I never once felt uncomfortable and felt like they cared just as much as I did to find the right ring for the right price. I was fortunate to deal with Logan and he made the entire process easy and was very personable. He helped with any questions / concerns and helped me find the perfect ring that blew away my now fiance. If you are looking for any type of jewelry you have to stop in here, and ask for Logan!
Would have left 0 stars but it was not an option. COMPLETELY UNACCEPTABLE $400 necklace delivery tangled 4 days before Christmas.. Customer Service also no help at all!!! ALL THEY DID WAS SHIP A RETURN LABEL. If you want to get someone a nice gift you should definitely go to a different jewelry website right now!
Going here since they opened. Got our wedding bands here and my hubby gets me beautiful blue diamond jewelry here for our annaversarys.
Great experience recently with a diamond purchase in store! Despite COVID-19, the staff at SSJ took extra precautionary measures to make sure I felt my safety and health was a top priority while shopping. To see the extra level of care and attention to detail regarding the health concerns they have for their customers, made me even happier to support them during these chaotic times. Thank you for consistently remaining a great shopping experience!
Always great service and craftsmanship. My wife loves the custom pieces they created for her and she always gets compliments. My go to jeweler!
Brought my mom in to have her diamond studs turned into a ring for her birthday (she was too afraid she might lose one to enjoy wearing them). Ashley made the whole experience great! My mom wasn't completely sure what she wanted to do with them but we ended up with a ring and a pendent that she wears all the time.
Order the to the moon and back necklace,my wife absolutely loved it, Andrea helped me with my order,she could not have been nicer,that store is lucky to have her,I will definitely order again.
Talk about high pressure salesmen and high prices.....
True professionals, don't shop anywhere else until you've given Steven singer a look.
Russ was my sales executive for my engagement ring purchase. He was by far the most professional sales executive I have ever had in a retail environment. He was extremely knowledgeable on the diamonds as well as the entire engagement ring process. He took the time to explain in detail the differences between each diamond and helped me land the perfect engagement ring for my wife. Russ's attention to detail and professionalism made me reassured I was making the right decision buying my engagement ring from Steven Singer's. Overall the store was beautiful on the inside and Russ was better than I could ever have hoped for making such an important decision in my life.
Wife loves the roses. Got one in the store a couple years ago while we were in Philadelphia. She has 14 of them now. One suggestion for the web site... make a way to readily identify the rose colors we've already ordered. I realize I can go see my past orders but its one at a time and kind of a pain. Would be nice to easily see the ones we don't already have... especially for someone color blind like I am. Love the store and love the site. Keep up the good work. My wife will continue getting a new rose every holiday!
They DO NOT work on any jewelry that has not purchased through them.
This place must lose so much business bacuse of parking I just kept on gointh. I did call the location they explained parking but the walnut location was at capacity and navigation is tough so i didn't chance the 2nd. I drove 23 miles to get a 30th bday gift that just couldn't work out.
I was promised fast delivery. I've watched my package travel back-and-forth across the country for 9 days (its even got further away at times). They said there might be delays due to covid but not due to poor shipping routes.
