Sheraton Houston Brookhollow Hotel Reviews

Good place to stay .it was clean .Internet speed is good .

The 30.06 and 30.07 signs without any on sight security is the only reasons this place is getting a 4 and not a 5. This Hotel is so well kept and maintained the fact that it is old and out of date is a super NON-issue. The AC is perfect, the shower bath combo is perfect and functions without any flaw. Bed was ultra clean and comfy, not to soft not to hard, my only complaint is the lack of security while posting a 30.06 and 30.07 sign. I will be staying here many times in the future. Keep up the good work.

3stars hotel= minimum quality, and service, but is clean.
The food choice is less but is tasty.
In one word: for a night or 2 is okay.

Older hotel, needs updating but beds comfy and rooms clean

A reasonable hotel.
Comfortable, though the noise from the highway is loud.

Ad. Good place to stay. The rooms were nice and clean the room size was good size for a Sheraton hotel. The lobby is nice. The bar was good in what I could enjoy as the hotel was having electrical issues. I have to give the bar tender credit he made the best out of it. He evening put his phone on the game so we can see the game. That was good until the hotel lost all power and the generator stop working. Again I give the hotel 5 stars they did the best they could with what they had. I didn't get a chance to eat a meal due to kitchen lost power. Yes I stay again then i can enjoy the hotel. I can say it was nice the bar tab everyone had was on the hotel due to this.

Hey. This is one of the very, very few hotels I feel like family at. As many nights as I have spent/spend on the road, 1000s over the years, from time shares, 3 stars to 5 star hotels....this place, and more succinctly, the people working here, make me feel like I am at home, welcomed, and well attended too.

An example. I needed a microwave. I was using one downstairs. Boom, a nice one was delivered to my room, and I didn't ask for one:). My room is always kept stocked with extra coffee and water. Extra towels.

They understand a traveler's needs. My needs.

During this time, as our country is starts to experience a sense of normalcy, the staff at the Sheraton maintains an appropriately fitting protocol. My room was nice and clean, the fitness center was opened with a maximum capacity allowance. The staff was friendly and excited to have patrons. Now, the only difference between my most recent stay and my previous stays were the face mask. This is an amazing place to lodge.

I walked in only to be poorly treated by their front desk staff. Jamika was a terrible host and had I not bought a non refundable room with Hotwire, I would ve turned away and went somewhere else! The room was poorly cleaned, stains on the chair and dents in wall. The bathroom looked as though it had never been sanitized and I felt like my skin could crawl. If you have to experience Jamika.. TURN AWAY AS FAST AS YOU CAN! Trust me!

Good service great food and the rooms are nice. Only thing I didn t like was the TV. Basic cable and the lack of streaming apps weren t part of the TV guide. I say it s time to upgrade the TV services and TVs