I had an average experience with Protocol. Their website was user-friendly, but their service was not up to par. I faced some issues with their customer support, and it took longer than expected to resolve them. Overall, an average experience.
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I had a mixed experience with Protocol. While their website is user-friendly and their services are decent, I felt that they could improve their customer support. The response time was longer than expected, and I had to follow up multiple times before getting the assistance I needed.
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About Protocol
Protocol Global Solutions provides contact center services, case management and monitoring services, and cutting-edge marketing solutions. The Company's contact center services include customer service, lead generation, customer acquisition and retention to up-sell, cross-sell, and win back campaigns. Protocol Global Solutions has over 2,200 employees in 8 locations across the U.S. and internationally.
- Website
- protocolglobalsolutions.com
- Address
- 2805 fruitville road
- Categories
- Outsourcing/offshoring
