North West London PCTs Reviews

Corruption here runs all the way up to the top. Systematic coverup of complaints, falsifying patient records, denial of access to treatment and botched psychological and psychiactric interventions. Clinicians seem to think they can say, do and treat patients how they want. For some strange reason The Care Act, Duty of Candor and other Professional body guidelines don't seem to apply to them or individuals that work there. The CQC are aware of this but dont want to do anything about it, they should have been put into special measures a long time ago. It's high time the public speek out about this and their experiences there as it is SCANDALOUS!! I look forward to the day that Claire Murdoch is summoned before a special Parliamentry Health Select Committee to answer for her actions and prosecuted for misconduct in a public office. This is all happening under her watch and she is fully aware of what is going on.

what are you even saying man? this is a great place where dreams come true... +_+

called for HR and i am still on hold. its been twelve minutes and ive not even spoken to anyone!

I've just phoned crisis line and want to complain! There is only one person at the end of the line, as I rang 2X.first time she could not understand my name which I spelt out for her twice, so I phoned back hoping to get another person. There is only one person there so when I asked her surname..she said you want my surname and you won't give me yours! Not constructive and basically WRONG! She could not listen and take my surname and believe me, my diction is clear, therefore her response was almost aggressive. Will put complaint in writing. The other night, I spoke to Holly on 2nd January and she was really helpful so seems it's the luck of the draw whether your call is responded to successfully

I had a horrible experience calling this service. Very rude person wouldn't listen to what I was saying and tried to cut me off and get rid of me.

If there was a black hole instead of a star I would have used it. This is perhaps the worst NHS Trust in the entire country. They will do anything to deny any wrong doing and go to any length to cover up for their employees.
If possible please do yourself the favor of a lifetime and stay well clear of this horribly run and corrupt NHS Trust.
If you are a GP or other health professional please consider what exactly you are doing before you refer anyone to this wholly corrupt organisation.

Quite possibly the most corrupt NHS Trust in the U.K. Avoid at all cost. Never ever let your loved ones engage with this thoroughly dishonest NHS Trust. A culture of dishonesty and deceit has been allowed to fester at this Trust from the top down. It is 100% an utter disgrace. CE Claire Murdoch should be arrested taken to the Hague and put on trial for crimes against humanity.

Worsed in UK, my wife and my daughter almost died there, worst staff and arregant!

They do a great job under difficult circumstances, overstretched yet still manage to have compassion for patients