Martha T. Berry, Medical Care Facility Reviews

Visited my old roommate at thus location. It seemed isolated and confusing but my old roommate had no complaints. It was one of 4 or 5 places we visited her at. My mother just so happened to have that name- after Washington- I don't know.

I'm truly thankful for the staff and the welcome I received coming in.

Horrible place if you can avoid putting your loved one there do so at all cost

Terrible under staffed ,a lot do not want to work. Director promises , does not follow thru. They focus more on money they can make off patients then any compassion. Mom was there 2 1/2 months , were suppose to give shower. Never had One... No one cared , Except the D.O.M named Susan only one that showed compassion and followed thru .Many Many things could put. Just say if you love your Family. Will never put here

Due to personal reasons I had to quit working here, but staffing was great. I worked at many nursing homes where you had up to 15 residents to 1 cena. At Martha t Berry the most you have on a bad day is 10. The pay was great and also the benefits. There wasn t a day I didn t want to come to work. The administrator has an open door policy for the workers and family members when ever you want to voice an concern. It s a wonderful place not saying perfect but 95 percent of the staff really enjoy their jobs and go above and beyond for the residents. I really enjoyed working there.

On August 9th, 2020 my Mother fell in this facility. They did an X-ray and said there was nothing broken, which was a lie. My Mother was soon placed on Hospice (which was great. Hospice staff is amazing). I was advised to get to the facility, as my Mother was actively dying. When I arrived and met my sister, I asked for a second X-ray to see what was broken. My Mother s morphine was not holding her pain at bay. My request was denied.
The facility did allow us to be with our Mother as she was actively dying.
Our Mother passed away on August 30th, 2020.
My sister did our Mother s laundry until the COVID pandemic.
The facility did our Mother s laundry after that. Since the facility took over her laundry, MANY things were stolen or misplaced .
All of our Mothers nightgowns, other clothing and a minky blanket so many other things were stolen.
We began asking the staff to assist us in finding our Mother s belongings the day after she died (August 31st).
Several staff members (3) tried to find Moms missing items, to no avail.
My sister and myself have CALLED COUNTLESS TIMES. Susan Stewart, the director of nursing has been the contact person of record to this point. Stewart has not taken OR RETURNED any of our calls.
The avoidance tactics by Stewart and the Martha T Berry facility will not stand.
Neither my sister nor I have even been contacted about the rest of our Mothers belongings or clothing, giving us an opportunity to go through her belongings or to donate them back to the facility. NOT A CALL OR CONTACT.
To my sister & I, our Mother had value. She gave us life and raised us. Mom was loved and cherished by her family.
I again left another message for Stewart today. Asking for a return call or better yet HER BOSS, since she apparently isn t doing her job.
As to this point, nothing but crickets.
WE WANT OUR MOTHERS BELONGINGS AND YOUR SILENCE WILL NOT BE ACCEPTABLE.
I want to be contacted by the administrator of the facility. I will not stand mute as the facility tries to freeze us out.
You were paid to care for our Mother. We want answers.

Before I write anything I want to just say, that there are certain people there that were very nice and made me comfortable with leaving my great grandma there. During her last days of life she began to decline with health. Nobody contacted our family or hospis. She sat alone unresponsive for 3 days, we were told. The only reason we found out was because my grandmother went to visit her that day. When I received the call from my grandma I was troubled with the fact that she would of passed with out us being there. As I arrived I was only there for 20 minutes before she passed. Some of her family was not able to say goodbye. I just wanted to write about this experience before someone let there love ones stay here.