The people who work here( from the two times I have been) are uncaring and inconsiderate. Coffee is ok and food could use some help. Only reason it is busy is location has to be. They get one star due to the girl who last waited on me was smiling and how I was.
By far the worst service I have ever received, constantly making my order incorrect, charging me extra for things I never asked for, and making me feel incompetent for even suggesting that they were wrong. But wait there s more, there doesn t seem to be a standard on how they make there items so more often than not my food is undercooked or over cooked, last of all they can be quite rude from time to time. For being a regular I d expect more from them.
The girls the girls seem to be stuck up and snobby didn't seem to care much about the guess you ask for something and you get something different from what you asked for will not be going back to her again
I was in the driv thru after work one day and the owner was in the back screaming at one of his workers after she just took my order, he started complaining about how she took too long and messed up my drink when she hadn t even started it yet and saying what are you doing with your life and she started crying, this is no way to treat any worker, they ve lost my business and I encouraged others to support those who treat workers correctly
Usually I don t write bad reviews. But today I went to the drive thru and my friend and I ordered two coffees and the gal that made our drinks had really long /Loose hair. She gave us our coffee and then we noticed a long brown hair in her iced coffee. Once we drove off we noticed the Aujus container was open and Burnt my friends legs. Disappointed :(
I just received the most burnt bagel sandwich I've ever had to purchase. You would not have put this on a plate to serve in person so why did I get it in the drive thru like this? I uploaded my photo to your restaurant's Google photo gallery. I want sure how to place it in this review. I ordered two and they were both like this. Really frustrated I had to pay money for burnt food. I love this place but they get 2 stars because they never get my order right. Never. I go through the drive thru so there is never anything I can do about it. Today I ordered 5 sandwiches - only 2 of them were right. The arest were so wrong. I ordered 3 of them to have sausage and when I got home not one had sausage anywhere on it. Servers: write orders down. No one is impressed when you don't, and they get really upset when you pretend you're superhuman and the order comes back wrong. Other than that major issue, this place is really great. I still go there, even knowing I'll likely not get what I ordered - that should say something.
All of the hot sandwiches are heated in the microwave, the water and soda are warm and kept in a fridge that is not on. The girls are very slow and don't seem to care, almost as if they are annoyed by you just being there. This place seems like it would be good till you go in.
