Fleet Feet Sports Nashville Reviews

I liked how hands on the associate was when helping me. I tried on so many shoes and never once did she get annoyed, it was very refreshing!

Great shop for INDIVIDUAL help. All the sales people know exactly what they are doing and how to help you by fitting a shoe to your foot.

The sales associate that helped me out was so knowledgeable and helpful! I felt like a million bucks when I put on that "right" pair of shoes and knew that they were the ones for me. I'm so thankful that I stopped in, and I'll be sending my husband in soon! Don't be afraid to come here for just normal lifestyle sneakers- you don't have to be a runner to shop here!

Automated foot sizing optimizes personalization of shoe fit. Really enjoy working with them!

Great and friendly service! Helped me into a perfect pair of running shoes!

Outstanding customer service! I got fitted with the right pair of shoes and I'll definitely be returning when I need a new pair.

The shoe fitting process was quick and easy, and the 3D foot scan was helpful. Turns out I was wearing a half size too small! The shoe options I got to try on were all great. It was hard to pick just one. I love my new running shoes, and I already put a few miles on them this week. I will definitely be coming back, and not just ordering running shoes on Amazon anymore.

Very helpful and I appreciated the foot and stride analysis.

Malin is the best at the Greenhills location she is so sweet and super knowledgeable!

My son runs cross country and track and so he needed good shoes that fit his feet, not the cheapest ones in his size from Amazon. Great service, fair prices. Thank you!

As someone who has struggled with foot issues for years, I cannot tell you how appreciative I was of the patience and knowledge of the staff at Fleet Feet Sports Green Hills. I had to go through several combinations of shoes and inserts, and I never once felt rushed. Thank you!

I just had the best experience at Fleet Feet. Drew & Eric were extremely professional and worked with my very specific needs for a pair of running shoes and inserts. I can't say enough about my experience with them. Also, the covid-19 precautions they take with cleaning and giving everyone space was outstanding! Thanks for a fantastic experience. Looking forward to getting into my new running shoes!

The People that Fleet Feet hires, are knowledgeable, helpful and they are considerate of my time. The product they carry in their store is TOPS! It's made such a difference for me, as I have some feet issues.

Jake Rainey was THE most professional person I have ever dealt with when buying shoes. He was very inviting and knowledgeable about the products he was selling. He didn t just push an expensive shoe on me - which I was initially worried may happen going in as a first time customer and slightly new to running. He gave me 3 different options tailored off the 3D scanned biometrics of my foot and discussed the pros and cons of each one. He answered all of the questions I had. He also recommended great products that would go along with my purchase such as shoe inserts and running gear (though I opted out of the extras on the initial purchase, I will definitely go back). I felt very comfortable and trusting in him, and it made the purchasing process an ease for me - especially since I am so indecisive. I honestly felt like I was asking an old friend for advice. He even offered some running tips and training classes that could help me out along the way of reaching my running goals. I can t say enough great things about Jake and the Fleet Feet company as a whole!!!

Btw: After my first run I felt like I was running in shoes that were built for me. Thanks!!

The lady I worked with was incredibly helpful and informative. She got me into a great pair of shoes (Brooks Glycerin 12) and checked the "on sale" table before going to the wall. Walked out with a $150 pair of shoes for $105, can't beat that!

The customer service representatives at the store had excellent customer service skills. Also, their knowledge on the subject of running was very impressive. I'm planning on visiting this store to purchase all of my future running accessories.

Fantastic customer service every single time - we trust them for their advice as much as for their shoes

You guys are awesome. Thanks for your help. I love my new shoes.

Talk about service! They are wonderful at Fleet Feet and take the time to really work with you on your needs. They are not pushy at all but very friendly and knowledgable. I appreciate their help every time I'm in there. Thank you Fleet Feet for caring.

Personal, friendly service. The staff really take the time to help customers as best they can. They made a new runner feel comfortable with the shoe fitting experience and answered all of my questions.

Fast, reliable service, and advice for a newbie runner.

Bought a pair of running shoes at Fleet Feet, and realized there was a defect in one shoe. Brought them back the next day and the team was very helpful exchanging them for a new pair. Great spot with nice selection of shoes and gear.

Friendly and knowledgeable staff, they're my go-to for my next shoe purchase.

Great experience! Highly recommended. My feet haven t felt this good in years.

Great Service. Great Environment. Highly recommend.

Kyle focused on my specific needs and instead of just one pair I left with two and they both fit my feet like they were made just for me. I'll be a returning customer.

This store is the best!!! They give a 3d analysis of your feet, and a gait analysis to ensure you get the running shoes best for YOU. The large selection is top-of-the-line products: everything from running shoes to sports bras. I bought a pair of socks that were the best I'd ever worn! Wish I'd bought more. The staff is knowledgeable, professional and NICE. This is a must stop if you are a runner. I'll definitely be back!

I love how patient, thorough and knowledgeable the Fleet Feet staff is - every single person I've encountered in all Fleet Feet locations has been super helpful and catered my experience to what I need. Incredible service, incredible products - I won't buy running shoes / specific training gear anywhere else. Love this spot!

They are awesome- helped pick out exactly the right shoes.

You would have a hard time convincing us there was a better place to get running shoes in the Nashville area! The staff was amazing, patient, and polite! We had some trouble finding the right shoes for us but they took the time until we found the right fit! This is now our go to spot

I really like the knowledge of the workers, and their willingness to listen at what is happening with current shoes to see if there is a better solution.

Lucy was awesome! My daughter needed to be fitted for walking/running shoes and the service and suggestions Lucy provided was top rate.

Fast and informed friendly service. No one tried to sell me something I wasn't looking for.

Great experience. Professional fitting. Good selection. Reasonable prices. I'll be a loyal customer.

Very helpful staff and a generous return policy make up for the money you'll spend here.

Great people. Helpful when I purchased another Garmin to replace a stolen Garmin.

Differentiates itself from big box stores with its attention to service, specifically fitting customers for shoes. It sounds like a small thing but it's huge.

Brooks, Mizuno, Nike, Hoka, Newton, New Balance, Asics, New Balance and more, plus an extensive apparel selection.

Great customer service as always! Katie was super sweet and extremely helpful. I will definitely be back when I am ready for trail shoes and get her to help me find the perfect pair!

The foot scan provided some great information to help narrow down what shoes will be right for me, I d definitely recommend any runner (especially beginners) stop by a Fleet Feet and get properly measured up. The associate that helped me out was both patient and very knowledgeable, bringing out multiple different shoes to try on and really help me find the right pair for me. Could not have asked for a better experience and will definitely be back in the future.

Awesome people, great selection. Loved the experience, highly recommend.

Jonathan helped me and he was fantastic! I was in a rush and he brought out many pairs of shoes to try on and I love the pair I picked! He was attentive, professional and courteous. I loved my experience and I love my shoes!

Aylin Ozgener

Excellent, as always. They take the pandemic seriously, with masks and appointments. Plus, they take your feet seriously, too.

Your commitment to ensuring a proper fit is outstanding. Your staff not only makes an independent assessment of walking style, foot size, etc., they listen to the customer to make sure the shoe they recommend is the correct one. It's wonderful to have excellent personal service and to walk away with well-fitting, comfortable shoes.

Excellent staff. Very knowledgeable. Best customer service

We had a wonderful experience! The staff was knowledgable and really helped me to understand my feet, my stride, and what to look for in shoes! And so far, they are great!!

Great place! The person took time with me and fitted my feet for shoes that were comfy, corrective and stylish!!

The staff is very caring. They don t rush you into making a purchase. They immediately greet you at the door and make you feel appreciated as a customer.

I went in and got service quickly. I liked their service as well! They asked me what I wanted and gave me a whole slew of options to choose from. Good job Fleet Feet!

Service is top notch! They ask a lot of questions and watch you walk to assist in helping to find the best shoe for you.

I love everything about this place. I want to buy all the things and do all the trainings. I only leave so i can run back!

Very friendly staff, selection is great, and such a different experience than going to the big box stores. Highly recommend!

I have never been in a Fleet Feet before. My sister and mom went in to get my sister shoes because the doctor recommended she go there to get fitted for the right shoes but my mom asked me to come in as well during their time. The customer service was over the top and excellence in Nashville at Green Hills. James was the man and took such good care of both my sister and I to find the shoe we would not only love but also feel comfortable in. I will definitely be coming back to get more shoes, buy cloths, and some accessories. Etc

My experience was perfect! The staff was extremely helpful. The associate that assisted me took so much time to assess, evaluate, and assist me with finding the perfect running shoe for me. I can't stress enough how thankful I am to have the shoes that yall helped me pick! My husband and his friend are already asking how to make an appointment. Thanks Fleet Feet Green Hills!

Nothing but helpful!!! Amazing service and will stay with a customer until they're finished!!!

Customer service at Fleet Feet is off the charts. I've been in the store twice, each time the service was attentive, empathic, knowledgeable, engaging and just down right friendly. My first experience was to buy a dozen pairs of SwiftWick Socks for gifts for a high school cross-country team visiting Nashville from Pittsburgh. I'm glad to shop in a place that supplies and supports local companies. My latest trip to the store was for shoe measurement, and the process and technology was very confidence-building. Many thanks to Jonathan for a pleasurable purchasing experience!

I was fitted for good running shoes and bought a pair that has really helped my legs and back.

The staff were knowledgeable and attentive.

I will go back!

Malin helped me with finding the right pair of shoes, it was close to closing time and yet she took her time and was very thorough. I am not a runner and was looking for shoes for work but I did not feel like an outcast, they made me feel welcome and I was very satisfied with every aspect of my experience.

I needed to get trail running shoes. Haven't run in years, got a few foot issues, am over 50, and had never bought specialized shoes before. Appointment setting was easy. Store made sure to make me feel safe- employees and other customer (limited entry) masked up, with someone stationed at the door. Malin made me feel at home and we talked about my needs and issues/features to look for. Didn't talk down to me and still fully explained the things I knew nothing about. The 3D imagery of my feet and her visual assessment of my walking and standing was spot on. She came back with 3 different options I might like. I test drove them, and decided on a pair. Couldn't be happier! I've gone for a run and a walk already and love the shoes. ~ Franko

Great people, great merch! So thankful you re in Nashville!!

Run club every Monday night at 6. Free beer and good conversation after

On Mon May 30, 2016 at 12:59 AM Miriam Coughlin wrote:

Knowledgeable staff. Thorough fitting. Listened to my needs and concerns.

We had a super experience at the Hillsboro location in Nashville. The absolute BEST, professional, personal, knowledgeable, service we ve ever found in an athletic store. We re hooked!

This is a great store that will really help you find the right shoes for your exercise needs. I'm not any kind of regular exercise person. They put me at ease and helped me get the right shoes for my first, feeble attempts at healthiness.

Best customer service in middle tn!! Very knowledgeable staff - will take as much time as needed to address your needs! Only place I buy my shoes

My son was having foot pain with his trainers. They helped find the right shoe that would support his growing feet. In less than two days later his feet felt completely better!

Very helpful in finding the perfect shoe and answered all of my questions, even when I asked the same one again.

Really great experience - they have a good selection of running shoes, clothes, etc. What sets them apart is attentive service - the sales person listened to me, asked good questions and offered some good suggestions. He was also knowledgeable about products. My feet were digitally measured, looking at size, width, and arch.
The COVID protocols were sensible and didn't interfere with the experience.

My 8 year old needed some inserts for her flat feet. The sales man was very helpful and didn't try to push anything on us.

Wendy did a great job of explaining the process of finding the right shoes !!!!

Johnathan was very informative and knowledgeable about the shoes and how they fit properly to different feet issues, and I was fortunate he was available when fitting me into a new pair of New Balance shoes. These shoes were indicated by the creator of custom insole inserts that I am to obtain in two days. However, immediately upon walking in these shoes I had much more comfort and foot control than with my old pair of Keens. Additionally, it was discovered (I had forgotten) that 12.5" length was better than 13". It has been years since I have been into a shoe store that had shoes in 1/2 sizes when over 12". Now I have a wonderful pair of 12 1/2" shoes.Johnathan was very patient and explained everything to my satisfaction. He was also very personable and I could tell he had a passion getting the right shoes on his customers. Thank you again, Johnathan for a job well done.

I am more of a beginner, and this particular store came highly recommended from a very experienced runner. Natalie took great care of me and I will definitely recommend to others.

James set me up with a great pair of shoes. I've put a little over 30 miles on them over the past couple of weeks and some blisters I was dealing with have not returned. The customer service was awesome, the return policy is great, and overall I felt like I was getting quality service (which is what running stores should be about).

Alex was a fantastic ambassador to Fleet Feet. He asked good questions to understand my running goals and preferences, assessed my biomechanics and then suggested shoes that met those needs. I really appreciated the time he spent weighing out the pros and cons of each shoe while also suggesting running groups and trails that would help me get acquainted with Nashville's running culture.

Typical fleet feet store. Couple of knocks. First, during the day this can be a painful place to access because of the difficult ingress/egress at this shopping center. Second, the staff seemed a little unsure of themselves when I asked a few questions about products in the store.

Always such great service and staff is very knowledgeable.

Fleet Feet is such a wonderful store. I have had terrible running shoes that really affected my ability to be successful in my runs. I tried on one pair of shoes and was smitten. They have been great since then as well! Such a great experience!

Great place to shop for new tennis shoes to fit any type of lifestyle. Staff was great and helped me find exactly what I was looking for. 10/10

Friendly, helpful, patient. Great experience. Thanks!

Great place. Friendly and helpful staff are very knowledgeable and answered all of my questions.

This team looks for a shoe that is good for their customer, not what works for them. Thankful for that!

Staff was very attentive to my needs and did not lose focus until after we had found the best shoe for my feet. Great job!

Very helpful staff! Assisted in choosing running shoes and inserts for my stride with a smile.

I just got back into running competitively after years out of being active due to surgeries. The 3D scanning and detail and insight it gives is so cool and then having an expert, who runs are wears the shoes hand pick running shoes based on your feet and goals is just more that I could ve asked for. Beyond impressed with the store and the quality of service. Buying my shoes and inserts from you guys was pure bliss and so much fun! I ll forever suggest this place for all training needs!

Great personalized customer service! My sales specialist performed a biometrics analysis of my feet and then made recommendations based on that and my preferences.

Phil was more than helpful! He as knowledgeable, informative, and a pleasure to work with. I bought a shoe that is a half size smaller, with ankle support, and a brand that I never would have looked at and my feet feel great when I run. I am beyond grateful and you now have a customer for life! Thanks Fleet Feet Nash!

Sales staff was knowledgable, and took their time making sure I selected the right product for me.

Great service. Very knowledgeable about their products. Safe environment. Appointments are appreciated.

Bailey Jo went above & beyond to assist me - first over the phone and then in the store. Exceptional customer service. Seriously, they made quite the impression! This Fleet Feet store will be my go-to from now on, and I ll tell that to anyone who will listen!

They always have my shoe size. Love coming in a getting shoes here

Eric was incredible! I arrived close to 7:00, when they close. He never acted inconvenienced or rushed. He took time to explain everything to me, as well as finding me the perfect shoes. I will definitely be a repeat customer!