Community Action Partnership of Riverside County Reviews

Worst experience of my life it is humiliating to see that they say asking for help with strength but it s embarrassing that you need one document on top of another document on top of another document you need to go get this detail that detailed I took everything she asked for and she still requested more. They make it impossible to get the help they re offering why even offer the help.

Very, Very Helpful!! Staff very knowledgeable & Friendly!! Wasn't in there very long. Paperwork very self explanatory!!

They are always there to help out. I'm very thankful for this program.

They are a blessing. Still make your utility payment as soon as you can. It doesn't matter if it's $15-$25 you don't want to fall behind again.

I thank God for this program that has saved me multiple times from getting my electricity turned off. One of the times they helped me get it turned bk on by helping me get caught up with my payments. They've got the share program for low income ppl where, if qualified, you get $150 flat rate paid to your utility right away once a year. Then they also have another program where they show you how to save energy and they help you on top of it, not only with your utility bill but also with energy saving. They also have flyers and brochures that are very helpful with helpful programs, for teenagers, employment, projects, education, and so much more. Recources that I would have never known we're available. Most importantly, they have always shown great great great customer service, on top of being compassionate and understanding.

When you need assistance with your utilities, this is heaven sent! I've been here numerous times for help I won't lie. The staff have always treated me with respect. I just wish the lobby for customers was bigger and the window area more private because even though we are all there for the same thing there might be a few of us who are embarrassed because of their situation and feeling private about it helps but overall I'm glad this place exists!

This place is awsome. They help you pay your bill to tohose who qualify. Took my dad here. witihin a few weeks he had a credit of 300 dollars in his utility account. He is a low income senior who depends on His ssi income.

They process applications quicker than I expected them to. I've not experienced any difficulty reaching them by phone. They called back the same day. Fax worked. Great customer service. Knowledgeable staff.

It is hard to reach them on the phone, but I had very quick responses over email. Also, they approved my application for LIHEAP more quickly than I expected.

Theyre such a great resource when familys really need it n theyre very polited and theyre usually fast

This place does its best to help people in need there's a couple girls there that I'm known to work there for years and they go above and beyond and out of their way to help when they can

My daughter got her needs met with all things being equal appreciate the help you gave her.

Required to go through mediation by Small Claims court. We were the defendants. The "mediator" turned out to be a Judge Judy impersonator. We weren't allowed to speak more than 10 words. She didn't seem interested in mediating, more in blasting our business. She injected her own interpretation of the law, which probably isn't legal, as she was obviously no attorney. We decided to let it play out, as it wasn't getting anywhere. She shook her head at us while we walked out of the mediation room. Fortunately, the judge was a REAL legal professional. He ruled in our favor.

You're given a comment sheet to rate the quality of their service with a fax number. The fax doesn't work. They must not be interested in the quality service their "mediators" are providing.

Easy to get to but its way in the very back of the business centre

Absolutely impossible to reach by phone. Waits up to 30 min., all the time. I have to just send my correspondence by regular mail.

Friendly staff. If you are prepared with all your information , it goes very smoothly.

It IS the Place to Go if You need Help with certain things. AWESOME People working there.

These people care about this community. Best place in the world.

This place is AWESOME. Helpful and nice doesn't begin to describe them. Sharon was super kind helping me with my taxes. Would highly recommend

Excellent customer service. Fast and accurate. Happy employees. Clean and neat.

Great service organization. They serve the loc community and help.people with taxes, mediation, cold centers, hot centers, sa ings programs, utility programs, education and much more

The staff here are very nice! They genuinely seemed concerned and ready to help. Every time I have called they answer quickly and help me with all of my questions.

My experience here at The Community Action Partnership Program of Riverside was awesome. The staff here are very knowledgeable, extremely helpful and kind. This is definitely the place I recommend to come for tax preparation and other community needs. God Bless all of the volunteer workers you rock. I want to especially thank Mr. Harminder Gill.

My wife used to come here and says it's one of the nicest offices yet with excellent service!

Thank you too Mr.Harminder Gill for taking his time. Explaining the biggest ways not to risk money. They have explained all of my questions, and given me solutions. and did so In a timely manner. Thank you Mr. Gill

THEY ARENT GOING TO HELP YOU ...SO FAKE, I WAS THERE THIS MORNING, THEY AIN'T GONA HELP, ALL THEY GAVR IS A BUNCH OF WATER IN A BAG

The team at Action assist and work efficiently on processing application. Thank you.

Living at or below the poverty line??? Community Action may be able to help...

I'm so glad to have found this organization, their assistance to the public in need is greatly appreciated!

Workout these ppl I'd never make it, they are awesome and we are forever grateful to them.

Having a minor set back? Need a major come up to help you get back on your feet? Well theres help through their program. Just make sure you have all the paperwork they need from you a boom you on! Get there early and dont be B.Sn lol

This place is awesome,thank you David for being so nice ,funny, and patient

Provides a lot of services for families with lower income. You can apply for help with your utilities once a year. The employees are very knowledgeable about provided services. You can pickup brochures and applications as well as apply for services in person at their office.

I have used these service s help before and yes they are gods send.. thank you

Professional, patient, kind, courteous!! By Mr. Clinton!!

I am sorry that I had to give them one star, because while many of you had a good experience even some I know that we're helped, my experience was nothing like that. I hate using the race card and as much as I have tried to talk myself out More

This is a wonderful place to work with such a peaceful atmosphere and the people are great. You gain a wonderful fulfillment when you can help others!!!

SAVINGS MACH. I m in the approve help to get buying a home $1000 = $5000

Poor customer service. Sandra Garcia is unresponsive to emails and phone calls.

Helpful honest and compassionate people who will help you as much as they can

Very busy!! Front office staff Are professional and so Thoughtfully helpful They actually show they care! My experience there has been very greatful and blessed! They all deserve Kuddos! A big pay raise because they deal with a lot of people and they work so hard to help those in need it is honestly amazing to me seriously! I have witnessed other places where people go for assistance and it is disappointing how people act towards those who need help! Don't forget you have job's because of the needy!! Thank you CAP of Riverside!! You are truly inspiring and you all deserve 10 Stars