American Transmission Center Reviews

This is peter gothers ,I am a transmission rebuilder at this shop. Well established business. We are here for the customer too fix thier vehicle.

American Transmissions is the only place we get our vehicles serviced. They take the time to work on your vehicle and the people there are courteous and knowledgeable. Top stars to the manager, Steve. He takes his time to discuss with you about your vehicle in a manner that you can understand.

They're always busy, but they never make you feel like you are a burden to their work load.

A GREAT place to get your vehicle serviced.

Damaged vehicle while in care of mechanic, upcharged price of parts by $700. Shady behaviour on part of mechanics, when asked why the tire was flat and how long it had been flat for the mechanic began screaming at the top of his lungs and cursing us out. He made a huge scene and threatened us. Seriously these people aren't worth the trouble if you can take your vehicle anywhere else just take it somewhere else unless you want some psycho to threaten you.

It took 2 weeks before my car got checked. I initially told the that old manager Steve about my car issue, it got fixed after 2 weeks but I ended up paying way more than expected. Then I noticed my car had missing parts & informed the manager & claimed that they didnt touch this and that, that the missing part was not there when I dropped it off. There was only one mechanic working on cars that didnt look like a licensed mechanic at all. Now with my car I am hearing weird noises that I've never heard before since I brought it in at this shop. I read a lot of negative reviews in the past and recent from customers who had the same complaints about this shop and I regret that I gave my money & trust to this people. So beware....save your $$$$ & time & go somewhere else.

Horrible customer service, left my car a mess, had to complain to get fixed

All work was done in a timely manner and they didn t charge me for unnecessary work or man hours. Very satisfied with these guys and would definitely recommend to anyone else having transmission issues.

Free inspection and estimate was really helpful for my pocket as I am not in a position to be spending hundreds for someone to hook up a computer for 2 seconds to help me figure out what exactly the issue was... ( turned out to be speed input/output sensors that a previous owner attempted to fix, which messed with the computer and everything causing it to shift weird. )

Steve Ashley was awesome! I thought it was a transmission problem but it was the catalytic converters. He had no problem fixing them and even took the time to save me four hundred dollars. I highly recommend this establishment anytime you need professional and curious people to work on your vehicle. Thank you Steve and all those at American transmission!

I went in to have my AC checked. The rep told me to drop it off so I did around 1:30pm and he said that they would contact me when it was ready. I was never contacted so I reached back out 15 minutes before close and they provided very little information about the process for checking the AC, any fees that could occur, and what the actual problem with my AC was. I was then told the office was already closed and I could pick my vehicle up the next day. I came in the next day and the owner Steve was rude, threw my keys at me, and did not provide any paperwork in regards to the issues that were found with my vehicle.
Once I got into my vehicle it did not start and all of the contents of my glove compartment box were thrown all over the front seat with the glove box still open. I went back inside to tell them and all he said was okay! Eventually he sent out a mechanic to reconnect the wire and he cleaned off the front seat and apologized as well but then I was able to start my car. I went back inside to tell him how unhappy I ve been with his services and he said he was having a bad day and apologized, however, that is unexceptable to me. I DO NOT RECOMMEND THIS LOCATION FOR ANY SERVICES until they are under new management.

Steve am his guys are awesome, I brought in a 1993 Chevy Silverado 5.7 K1500, I wanted to rebuild the transmission and they I countered a few more issues with some electrical wiring since it s an old truck. They worked tirelessly to get the truck back up and going and in a timely fashion giving the electrical problems it takes time to figure out where and what happened. These guys are professionals and I highly recommend them to everyone for your transmission problems!

Been taking my van in to their shop since 2010 still going strong. Never had any issues they've always been up front with prices and and completed the work in a timely manner. Taking their time making sure the job is done right. I highly recommend anyone looking for quality work stopping in there.