Seth Beckham Review of McGeorge's Rolling Hills RV Su...
Update- 7-10-17
Update- 7-10-17
Since my last review my opinion has whittled away. We received the skylight cover about a week and a half ago but it was shipped to our house and not to the dealership where it was supposed to be installed by them. We are STILL waiting on the awning cap. I have called 3 times, texted Charles who is no longer with them so he cannot help and emailed both Jennine and Jim and have received no response. If course sales was great because that's when they're making money...beyond that I cannot say anything good. I'm guessing they're not going to install the skylight cover, and I'm guessing I'll never received the awning cap. Will not be referring anyone to them because to me the way they handle themselves after the sale is just as important as the sale itself.
I have to say after a not so great experience with Safford Rv, I was hesitant to go through another dealer. My wife had been talking with Charles Belle at Mcgeorges for a very long time trying to find a camper that would fit our families needs and our budget. She had her heart set on one particular model and had all but given up. She decided to get on the site one last time before we left for vacation and found the one, just not the model but it had everything we ever wanted! She immediately emailed Charles who was off but emailed her back quickly the same night. He walked her through the process and set up a day to come and see it. We knew that if we didn't put a contract on us it would be gone before we could get there. We did do the contract and put the deposit to hold it. We got there and Charles was very nice and answered my picky wife's endless questions. From the first email she ever sent him to the last text he has made her feel important and heard. Not like she was just another sale. The finance portion was a bit nerve racking. I would suggest going through your personal bank which is what we did. After we got through that it was smooth sailing. The service department....AMAZING! The walk through before you drive it home....AMAZING! Every question my wife could think up she did, and the guy, Mark, that did our walk through was patient and kind. We walked out with no unanswered questions and felt positive that we made a good purchase. There were even a few hiccups with broken parts, like a awning cap and a dome to a skylight, that Mcgeorges fixing for us at no cost to us. We couldn't be happier with everything and I thank you guys for making this a enjoyable process. For Charles taking his time off to continue to help my wife to make her feel comfortable...you didn't have to but you did and it's the little things that count. I read other reviews where people said that they felt judged (money judged) when they walked in...we didn't feel like that. We purposely dressed down to see how we would be treated and we were treated with respect and no judgments at all. I want people to know that whatever bad experiences you've had at other places, not all are the same especially not this place. Don't give up. Call and ask for Charles. He'll make your experience one you won't regret. Thanks again.

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