Really bad experience. The rooms were so hot and h...

Really bad experience. The rooms were so hot and humid that the carpets were damp. Staff seemed unconcerned and unapologetic. While waiting for a friend to arrive, we attempted to watch Tv, which wouldn't work. It took over an hour for anyone to come fix it. When I talked to the front desk about it, they said they forgot to call the service request in. Housekeeping knocked on our door first thing in the morning, hoping we had checked out & woke everyone up. We attempted to go downstairs for breakfast. It took us 45 mins to get an elevator. Breakfast was $17.50 a plate which seemed overpriced. We attempted to go back upstairs and it took another 45 minutes to get an elevator. Out of the 5 elevators, only one was working. There were crowds of people trying to catch the elevator. We finally got back upstairs to pack & leave. It took us another 40 minutes to get an elevator. It stopped at every floor and people kept piling on even when people said it was full. Guests were getting angry and fed up. It took about 20 minutes to ride the elevator crushed against a wall, to get to the lobby. Once checking out, there were extra charges on my visa. Including parking, which I didn't need. Also there were "gift shop" charges to my room which I did not authorize or charge myself. It was frustrating & staff seemed unconcerned. Stay somewhere else if you want to relax & not spend half your day waiting for an elevator.