Scheduled a cab pick up at 6:30am to go to West Ho...

Scheduled a cab pick up at 6:30am to go to West Houston Medical Center for a procedure. She confirmed that a cab would be there at 6:30am. Called at 6:45am when there still wasn't a cab and she explained there was only one cab working in the area and no one had responded to the dispatch.... so why did she confirm the pickup in the first place? Had to drive to the hospital in pain in order to make it to my procedure... this company has lost my business and I will go out of my way to avoid using them in the future.

Got a call back at 7:50am to see if I was still waiting... Ha. What a joke.