There weren't enough towels and we clearly booked ...

There weren't enough towels and we clearly booked for 5 people. Microsoft had apparently paid a lot of money to have a conference and as a result all but one of the pools were closed. We were still charged a service fee for that day. There were no wine glasses. There were tiles broken in the bathroom. With the cost of over $500 a night which included the service fee there are definitely much better options in Vegas