What a disappointing experience at Image Creators....

What a disappointing experience at Image Creators. I made an appointment for a Deva cut which is a trademark method of cutting curly hair. The hair is cut while curly hair is DRY because this is how you wear your hair daily. The purpose of a Deva Cut is to give curl shape and ability to fall more naturally. To cut hair using the Deva method, requires special training which is why these cuts are more expensive then regular cuts.
I have had my naturally curly hair cut this way for the past 20 years. I know exactly what a Deva haircut experience is like. Vivian, the hair stylist at Image Creators, claimed that she is trained in Deva cut. Upon sitting down in her chair, she proceeded to ask me if I liked my hair cut dry or wet and then proceeded to attempt to brush my hair out. When I told her that that is not the Deva way, she said she doesn't believe in cutting hair dry. Vivian was rude and defensive when I tried calmly and politely to explain what a Deva haircut is supposed to be like.
If you are trained in a Deva method, there are no options to cut wet or dry. It is ALWAYS cut dry. You NEVER comb or brush curly hair. This is what this method is. If Vivian does not believe in this method, then she should not advertise herself as Deva trained.
UPDATE: I was offered to have my hair cut with a different stylist, Cindy, and I couldn't be happier. She seemed to know what she was doing and offered helpful hints and tips to style and manage my hair. I am happy that Image Creators took my complaint seriously and helped remedy the situation. I will definitely be back with Cindy when I need my hair cut again. My experience with Cindy definitely deserved 5 stars.