in May, I received the following email from Backro...

in May, I received the following email from Backroads,
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We re reaching to you to let you know the great news that we have confirmed all your rooms/spaces on our Czech Republic & Austria biking trip July 25 30 2021!
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I also had several subsequent phone calls to confirm. After multiple emails I recently sent were not responded to, I called them again today, and was told
"well, in fact your trip was cancelled, and no, we did not call to notify you of such".
We have already spent an exorbitant amount of money on airfare and hotels for our party of 8 people, as well as rearranged all our summer plans to accommodate this trip.
I have requested that a company supervisor call me immediately to find a suitable substitution but they have not returned my call.

Service: Group tours