Max Planck Review of Platte River Bar and Grill
I've been to the PRG numerous times over the years...
I've been to the PRG numerous times over the years and it's a mystery to me how it draws such crowds. Maybe it's that impressive deck or the regulars who after years of patronizing the place, don't know any better. My recent experience illustrated PRG's indifferent, "take it or leave it" attitude.
I arrived at 6P, the first of what was to be a party of 10. Looking for someone to help us with a seating list and finding none, I saw a message on a chalkboard stating that guests were on their own and should stake out their own table. We did, and found a table that would do until the entire group arrived.
Shortly after sitting down, a waiter came by and informed us the table was "reserved." I pointed out the incongruity between being told to be on your own and a reserved table in the same establishment, but was shrugged off. At a nearby table, a couple overheard our discussion and offered theirs, as they were preparing to leave. We did so and until the rest of our party arrived and we pulled over the still unoccupied, "reserved" table with some chairs to join ours. The waiter then came over and told me I wasn't supposed to do that to which I reminded him of PRG's policy: I was merely getting my own table. He claimed I was wrong about the policy and then walked away. I figured he was either poorly trained in customer service, didn't care or both and wondered how long the "reserved" table would have remained unoccupied before we claimed it for our own. Such a vacancy is a cardinal sin in the competitive restaurant/bar business, where turnover dictates.
I won't be returning here again. The food is nothing stellar or inventive and when coupled with such indifferent service, you can do a whole lot better in the immediate area. The new Breckenridge Brewery is right down Santa Fe which has knockout service, food and drinks. Merle's in downtown Littleton is a vastly superior choice as are a whole host of competing establishments.

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