Have lived here at the Oakbrook apartments in Ranc...

Have lived here at the Oakbrook apartments in Rancho cordova for a year and a half. Most of my experiences have been great. Most of the down fall I have experienced started with this company taking over management. Most recently went to pay rent at the office (During normal business hours) when I arrived there was a printed note stating they left early. I figured no big deal I'll stop by in the morning since they were not available. When I went in seeing a new person sitting there which happens ALOT. She says the managers aren't here and they said too bad it's late. So now because they decided Not to inform anyone they were bailing out early I'm out 100 dollars and the cost of a cashiers check. Which brings my rent to 2100 for a two bedroom. The general lack of service and respect for tenants is outrageous. Another thing this smart company decided to do was remove the option of a after hours drop box that already existed in the wall.

Sounds to me like no only do they want to charge the absolute maximum for rent they will figure out ways to get that extra late fee as well. Without any notification of there absence it's rediculious that they would not work with the people. By the way when I showed up to pay rent on time I was met by 3 other tenants as equally upset.

It is now the next day... called to speak with a manager to discuss... new person says both managers aren't available today. Convenient.

Tried to contact FPI ... with NO success. It's through a 3rd party answering service.... Which dosent pick up either.