Front door staff are very nice and helpful with lu...

Front door staff are very nice and helpful with luggage and taxis. Spa is nice. However, we would not stay at this hotel ever again. We checked into on May 10, 2018 for three nights. With room, tax, resort fees it was over $500 per night for a deluxe Mountain View room. It was NOT not nice room. Bathroom has a drop ceiling that looked old and dingy. Our view was from a small window that had dark screens in it and there was an exterior wall on both sides that provided an obstructed mountain view. That room should not be sold as a Mountain View room. Dust on the crooked lights above the dusty mirror in the bathroom, drab and old looking brown carpet on the floor. Bathroom curtain was a crooked tension rod with cheap ugly fabric. When I complained about having a drop ceiling and tension rod curtain in the bathroom the front desk said this is a historic hotel. Drop ceiling, historic??? Really? We have stayed at many well appointed historic hotels throughout the USA. I was really upset with the room so although I let them know when we checked in, I asked for another room the following day and they did agree to move us the afternoon of Day 2. However, the experience ruined our stay so that s why one star rating. For over $500 per night you may wish to stay elsewhere. Food at the Sunset Terrace is very good but they got my order wrong twice. I just kept it the first time and refused it the second time. We went out for the entire day and when we got back at 3:30pm to rest our room had not yet been cleaned so we had to leave when the cleaning crew arrived. That was annoying. And, they left our dirty champagne glasses from the evening prior in the room.