After 4 hours of driving, arrived at the hotel onl...

After 4 hours of driving, arrived at the hotel only to see this oceanfront view at 10 pm, I wonder when was the last time someone inspected the roof premises (and your ac homemade "duct" is leaking badly BTW, not very environment friendly), we drove around town for an hour trying to find food, everything is closed after 10 or 11pm we ended up eating wendy's, once we got back to the hotel I got into the shower only to realize that the drain was clogged, we had to wait 30 min to take another shower I called the lobby and instead of switching us rooms (because of the pandemic) they offered me to send someone, keep in mind that this was around 1220am, I told them to send someone in the morning so we could be out of the room and also to have a good night sleep, we ended up with the kids showers and the rest at around 2am then went to bed, guess who nocks at the door at 8am? A super nice maintenance guy, to be honest with you I don't know how I didn't scream at him, I went to the lobby complained, the apologize (nothing else) we are leaving today instead of tomorrow, dear hilton you are doing a very good job turning into la quinta hotel, keep up the good work. Also if you are saving a ton of money by not cleaning most of the rooms and you keep charging the same fees switching guests after a room issue should be your priority, it protects your guests and your personal from covid-19 Without complications