The technician was very knowledgeable. After asses...

The technician was very knowledgeable. After assessing the problem of an outdoor leaky faucet, he very clearly presented my repair options before beginning the repair work. He informed me that he could not give me the complete assessment without first removing some parts. After removing the parts, he was able to fix the problem immediately and at a very reasonable cost. I'm very pleased with the level of communication and service provided. I will be contacting progressive again when I'm in need of another repair.