I would suggest checking out other companies for y...

I would suggest checking out other companies for your wedding reception. Its not that they were horrible to work with, but could have been better. I met the reps at a wedding fair where they were running a special price if you booked that day. I wasn't ready to book but called a week later and was told on he phone they could send me a $100 certificate which would match the special price. A few weeks before my wedding, I told the office lady Rachel I had it and she had an attitude and said she had a discount already on my event order so I could either pay what she had now or she could bill full price and then use the $100 certificate they sent. What was the point in sending it then??!?! Understandable if you can't combine discounts, but then don't tell me something else up front just to book the job. Also, the office staff could have just said it, not given me attitude. We moved on. My DJ called the week of the wedding as planned, but was really casual on the phone. "I usually do this..." was how most of the hour conversation went. Also, I was at work and was told this would be a brief phone consult. The hour wasn't brief, and was basically was just him reading off the song sheets I sent in and telling me he likes to play the music types I specifically crossed off. I trusted the DJ as the expert for what works well and it worked our alright. However...MY BIGGEST COMPLAINT is that our DJ (Caleb?) was out smoking amongst my guests during cocktail hour on the patio. NOT OK. Not professional and none of my guests smoke. I personally saw him out smoking several times and my husband did too. I feel he should have been out of sight and/or not smoke for the 5 hours he worked our wedding, especially not when my guests are eating and trying to enjoy the patio space.