Terra Xen Review of Georgetown Cupcakes
In our family we do fun reviews on new cafes and b...
In our family we do fun reviews on new cafes and bakeries. So my daughter wanted our upcoming bakery trip to be Georgetown cupcakes!
So I placed a pickup order yesterday for a pickup today at 10:00.
We live over an hour away and with traffic and life we ended up arriving around 11 something.
Our review has three factors :
The look of the place
The Customer Service
The Food
We score from 1-10 and at the end say if it is a repeat. So here s our review
The look - 4
It is a small space and when we came the place was filled with people waiting in line . Definitely crowded. But aside from that the look of the place wasn t anything that stood out for us.
The Customer Service - 1
This was the one thing that really was a huge disappointment especially when you have minors with you who notices everything.
When I approach the young lady finishing up a box there was no acknowledgement. I had to speak first asking is this where I go for pickup .
She said yes and ask for my name and went to a floor section and grabbed our bag. There was no thanks for coming no anything.
We go to so many cafes and bakeries that once we left out the girls were like they weren t very welcoming
For myself self indulgent places likes sweets and coffees needs to be welcoming and have a great vibe . Within a few seconds it was very clear that vibe was not present at this bakery.
The food-4
The decoration was very pretty . We loved them actually . Unfortunately for our home the cupcakes overall fell under . No one finished any of their cupcakes . They were just sweet buttery sweet. I could hardly taste any type of flavors that the cupcakes were suppose to have.
The final feedback
For our family Georgetown Cupcakes will not be a repeat business we support.
Til the next review

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