Had done 15k service on Ford Ranger PXII with capp...

Had done 15k service on Ford Ranger PXII with capped price. The list what's needed done is on Ford's website. have asked before service will the cabin and air filters be replaced and the answer was yes. Well when collected the vehicle and checked the cabin filter it was filthy and has a couple of three leaves on top. when queried about it I was told the filters replacement is carried at 30k not fifteen. I have accepted that but not accepting the fact the filters were't even checked as per the service list. The other issue is this dealership can't keep their promises offered at the time of purchasing the car when I asked why the number plate frames have their dealership name and phone number. After few emails back and fort the BIG Boss rung and promised to investigate and ring back the next day. You guessed it it never happened. I have now removed the number plate frames as I won't be free advertising this dealer who can't keep their promises and do the service job properly. Bye Bye MFord as my car will never go back there even for a recall. Can't trust them anymore.
They will promise you anything before you buy a car and after that you can forget. What is not written it doesn't exist. I have learned my mistake.