Johnathan Birkman Review of Mooxy
The space is cool looking and modern. Location is ...
The space is cool looking and modern. Location is good. Check in was a mess. As a Marriott Platinum I did online check in the day before and stated 330 arrival time. Room wasn t ready when we arrived and it took about 15-20 minutes for us to get out of the lobby and into the room.
The rooms are far too small. It is difficult to function with 2 adults in the King room. Smallest room I have ever seen outside of Tokyo. The lighting in the room is terrible for make up and hair according to my wife. The bar on the second floor is nice but the service was terrible. Took 20 minutes to get our first drink. 40 minutes for a shrimp cocktail. Then nobody came back for refills or to take a dinner order. I had to get up and ask and learned that our server was on break. We ended up leaving with no dinner and went across the street to the Pig N Whistle Pub which by the way got us seated and fed in under 20 minutes. Very funny story we actually saw our server from the hotel at the Pig N Whistle early fries at the bar on her break. I recommend that pub but won t be back to stay at the Moxy again.
Final note was room not cleaned for 2 days in a row. We ran out of toilet paper and had to call to request and ask room to be cleaned. Front desk claimed we had do not disturb on which we specifically checked and we did not. So a lie to avoid any type of accountability. They then asked us (at 3pm when we called) if we really did need a room cleaning. Unreal.
Hotel best avoided for those that are used to something nicer than a hostel.

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