We were super excited to use Midwest Sound as our ...

We were super excited to use Midwest Sound as our music vendor. We were told we would get someone who would actor to our needs and would be familiar with what we wanted. Boy we're we wrong.

First the guy shows up and doesn't have any of the ceremony music or first dance songs that we requested weeks earlier. He then scrambles to find the right songs and then after he does he plays all of ur songs at the wrong times. Our videographer had to change out all of the music that he played during the ceremony because it was all wrong. And to top it off he never changed out of the plain t-shirt and red leather Michael Jackson thriller pants that he showed up in.

We made sure to walk him through all of the wedding party's names and wrote them all down for him phonetically so there would be as little confusion as possible. But it didn't help this guy. And during the grand march he never he said the groom's name. It was just "brides name and..." nothing.

After returning from our honeymoon we spoke with a manager And he did apologize but said he was only able to refund $200 of the original cost. After explaining that that wasn't much but if it's all we can get then that's fine, we get a check in the mail a few weeks later for $195.

With all of the good reviews we never dreamed this would happen to us. Bad luck maybe but it was REALLY bad.