Seemed ok, but never contacted me back about my da...

Seemed ok, but never contacted me back about my daughter I called and spoke with them twice. I don't think that was professional especially due to the fact I filled out paper work, and my child took some pictures and video. So a call would have been nice. This was back in February and today in April still no call, when they said they was going to get in touch with me, but its fine I just would like my daughter's information shredded thank you.