Their support center is impossible, they take a lo...

Their support center is impossible, they take a long time to respond, and when they answer you they don't even have the kindness and tell us that we have to wait for a call queue, I have renewed the concar license and it is generating problems with the Efacalm, I am a Cescorp SAC Ruc client 20545052050 and I CANNOT BILL, I need an answer.