Terrible experience, we need a -5 Star. I went in ...

Terrible experience, we need a -5 Star. I went in last week to upgrade my sim, wasted my time with an Indian lady with No name badge who assured me my wifi will be functional in 2hrs, after 4 calls over 20 minutes each during the week still no help, fast forward to today, over an hour in the shop, assisted by a colored lady with pink lipstick and no name badge, okay maybe not assisted as I'm still waiting for her call. Had to leave and run errands and she took my number, still nothing, don't even bother calling the branch - they won't answer. BAD Service, for home wifi, try the CellC next door.