U

I visited this establishments on 20Jun2020, the be...

I visited this establishments on 20Jun2020, the below is a list of events that happened previously, during, and after the initial visit.
The whole experience was awful! I was shopping for my first RV and a specific model, I called a week in advance to schedule an appointment (20 JUN 20) with McGeorge RV; the guy on the phone was very professional and well mannered. That is the only positive thing about this place. Then came multiple mistakes made by McGeorge RV in VA.
1. My sales agent (Austin) called me a few hours after the initial call that I made 17 JUN20. He was RUDE PUSHY AGGRESSIVE and DEMEANING! The minute he figures out what I wanted and that I was not to be pushed over the phone he THREATENED me that if I do not do the deal over the phone the RV would be sold. So yeah that was my first experience!
2. I also invited my parents because I was confident in getting the RV and needed someone to drive my car. Why would I be confident that the RV was not sold you ask? Well because I received a text that evening assuring me that the RV was still there and that I was good to go . So yeah! I was confident. When we arrived for our scheduled time we had to wait for 30 min because they could not find the RV. Then Greg came out looking panicked. He told me that the RV was sold and that there is not RV for us to look at! I do not blame Greg, because Greg was not my sales guy who messaged me the night previous saying good to go . You know what else? This is his FIRST DAY! McGeorge cares very little about you if you are a FEMALE and YOUNG!!! DISCRIMINATION at its finest! If I did not have my parents with me , I feel that the sales guys would not have even spoken to me! They had us wait there until they figured out who the best person to toss at us; someone who had no idea what was going on! Greg (first day) was trying very hard to help by showing us what they had left of CLASS B RVs. I asked to speak to a manager because to this point my blood my was boiling. I was treated so poorly!
This has probably been the worst part. I reached out to corporate and that is when McGeorge reached out to me - they still will not work with me - saying they are offering the best price ! Yeah okay ! I highly encourage people NOT to come here! What really upsets me is that all of this could have been avoided. I am sure that after I post this review on Google response to this post will be We re very disappointed to hear about your experience. We d like to see what we can do to turn this around. Please email us at csteam@campingworld.com with your contact information and more details SERIOUSLY?!!!! I am a customer who has been wronged! But I need to email you?! And you will see what you can do . Come on!

Comments:

No comments